Claudia Cook, MSW

Regional Manager of Business Development at TheKey - Formerly Home Care Assistance of Greater Chicago
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5.0

/5.0
/ Based on 2 ratings
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Jonna Scoggin, MHA

Claudia is an exceptional professional and resource to her community, referral partners, and internal team. She is an expert in the field of aging, and even more significant is her passion to make a difference. Claudia was a leader during the time I spent with her, often times mentoring colleagues while producing as a top performer of the sales organization. Her loyalty is noteworthy and her big picture vision was very admirable to support.

Jessica Solomon

Claudia is a special talent. She leads with her heart and is one of the most creative sales professionals I know. It was a pleasure to work and learn with her and from her.

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Experience

    • United States
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Regional Manager of Business Development
      • Aug 2022 - Present

      For 20 years, TheKey (formerly Home Care Assistance) has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley in 2002, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes. Visit TheKey.com. Show less

    • India
    • Public Safety
    • 1 - 100 Employee
    • Director of Professional Services & Care Consultant
      • May 2017 - Aug 2022

      Responsible for the strategic development, implementation and management of sales opportunities with existing and new customers within the Chicagoland area, working closely with clinical and operations to ensure successful customer outcomes and execution on sales opportunities. Consistently a top revenue producer utilizing a consultative, solutions-focused approach.Develop, manage and leverage strategic partnerships from a diverse professional referral network from hospitals, hospice and home health companies, skilled nursing facilities, retirement communities, physicians, trust officers and attorneys to increase revenue, visibility and reduce costs. Present to local and national audiences on topics of home care, technology, preventing hospital readmissions and professional networking.Develop, organize and run multiple events for professionals to maximize visibility of Arosa solution.Serve in leadership roles with professional organizations to expand network and share expertise. Show less

    • Eldercare Consultant
      • Apr 2006 - Apr 2017

      Eldercare Consultants are responsible for outside sales and networking, focusing on outreach activities designed to grow and develop new referral sources to generate sales and consult with individuals and organizations on elder care resources.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Adjunct Professor/Lecturer
      • Apr 2018 - Oct 2020

      Develop and teach "Perspectives on Aging" course to graduate social work students at the School of Social Service Administration. Develop and teach "Perspectives on Aging" course to graduate social work students at the School of Social Service Administration.

    • United States
    • Non-profit Organizations
    • 100 - 200 Employee
    • Manager, Consumer Research
      • Mar 2000 - Jan 2002

      Designed, implemented, and managed CJE's first consumer research process to identify and assess opportunities and risks within the growing eldercare marketplace. Developed and wrote the $40 million non-profit's first business and marketing plan. Performed consumer research, analysis and wrote reports providing the basis for top-level decisions in cost savings and revenue generation of over $1 million. Prepared and gave presentations to over 20 external and internal groups, including a presentation that led to a $100,000 grant for additional consumer research. Show less

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Director Planning & Community Relations
      • Aug 1999 - Feb 2000

      Coordinated the agency's marketing, planning, research and special programs serving an area of 400,000 suburban Cook County seniors. Co-planned a joint conference with the Alzheimer's Association. AgeOptions was formerly known as the Suburban Area Agency on Aging. Coordinated the agency's marketing, planning, research and special programs serving an area of 400,000 suburban Cook County seniors. Co-planned a joint conference with the Alzheimer's Association. AgeOptions was formerly known as the Suburban Area Agency on Aging.

Education

  • University of Chicago
    A.M., Social Service Administration - Policy Analysis & Program Evaluation
    1997 - 1999
  • National Louis University
    Bachelor of Arts (B.A.), Business Administration and Management, General
  • Lynn University
    Formerly College of Boca Raton
    1989 - 1991
  • Evanston Township High School

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