Claudia Werner

Tour Director at Premier Alaska Tours, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Talkeetna, Alaska, United States, US
Languages
  • English Native or bilingual proficiency
  • German Native or bilingual proficiency

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Experience

    • United States
    • Travel Arrangements
    • 1 - 100 Employee
    • Tour Director
      • May 2013 - Present
    • Tour Director
      • May 2004 - Sep 2012

      The role of the Tour Director is to provide a safe and unforgettable Alaskan experience to the guests. Tour Directors are managing tours throughout Alaska and the Yukon, escorting guests between overnight destinations, airports, trains, hotels. Tour Directors must be prepared to educate and entertain groups of up to 55 tour guests with regional specific commentary, storytelling, and games. Tour Directors must also be able to effectively sell Land Excursions to guests to generate revenue for the company Show less

    • Sweden
    • Travel Arrangements
    • 1 - 100 Employee
    • Wholesale Account Manager
      • Dec 2003 - May 2012

      Create Alaska/Yukon tour itineraries for tour operators world wide, keep reservation data base updated with rates and vendor information, responsible for quoting, revisions and bookings of itineraries, travel documents and accounting. Run reservation reports on sales, overdue payment, vendor payables, deposits due, pre-payments Create Alaska/Yukon tour itineraries for tour operators world wide, keep reservation data base updated with rates and vendor information, responsible for quoting, revisions and bookings of itineraries, travel documents and accounting. Run reservation reports on sales, overdue payment, vendor payables, deposits due, pre-payments

    • United States
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Owner
      • 2003 - 2006

      Expedition and adventure style vacations throughout the state of Alaska. Booked package vacations as well as custom build tours. Adventures include biking, climbing, rafting, kayaking, and hiking. Expedition and adventure style vacations throughout the state of Alaska. Booked package vacations as well as custom build tours. Adventures include biking, climbing, rafting, kayaking, and hiking.

    • United States
    • 1 - 100 Employee
    • Front Desk Agent / Reservation Supervisor
      • May 2002 - Oct 2003

      Responsible for assisting guests with reservations, check in, check out, tour bookings and general information. Served as the central information center for all lodge operations. Provided excellent customer service to customers, Account for monies collected and goods sold. Responsible for assisting guests with reservations, check in, check out, tour bookings and general information. Served as the central information center for all lodge operations. Provided excellent customer service to customers, Account for monies collected and goods sold.

    • United States
    • Spectator Sports
    • 1 - 100 Employee
    • Co Owner
      • 2001 - 2003

      Continued organizing the race on the Iditarod Trail on bike, ski or foot under the new name of Iditarod Trail Invitational when Iditasport was discontinued. Racers approached 2 board members and myself to continue the event. Part of the business was also winter survival camps and adventure vacations. Continued organizing the race on the Iditarod Trail on bike, ski or foot under the new name of Iditarod Trail Invitational when Iditasport was discontinued. Racers approached 2 board members and myself to continue the event. Part of the business was also winter survival camps and adventure vacations.

    • United States
    • Member of the Board of Directors
      • 2000 - 2001

      Organizing the human powered race on the famous Iditarod Trail in February Organizing the human powered race on the famous Iditarod Trail in February

    • United States
    • Travel Arrangements
    • 1 - 100 Employee
    • Tour Coordinator
      • 1999 - 2001

      Create Alaska/Yukon tour itineraries for tour operators world wide, keep reservation data base updated with rates and vendor information, responsible for quoting, revisions and bookings of itineraries, travel documents and accounting. Run reservation reports on sales, overdue payment, vendor payables, deposits due, pre-payments Create Alaska/Yukon tour itineraries for tour operators world wide, keep reservation data base updated with rates and vendor information, responsible for quoting, revisions and bookings of itineraries, travel documents and accounting. Run reservation reports on sales, overdue payment, vendor payables, deposits due, pre-payments

Education

  • School for Business and Tourism
    Master of Business Administration (MBA), Tourism and Travel Services Management
    1993 - 1995
  • Bad Harzburg, School of Business and Tourism
    Tourism and Travel Services Management

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