Claudia Werner
Tour Director at Premier Alaska Tours, Inc.- Claim this Profile
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English Native or bilingual proficiency
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German Native or bilingual proficiency
Topline Score
Bio
Experience
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Premier Alaska Tours, Inc.
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United States
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Travel Arrangements
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1 - 100 Employee
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Tour Director
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May 2013 - Present
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Tour Director
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May 2004 - Sep 2012
The role of the Tour Director is to provide a safe and unforgettable Alaskan experience to the guests. Tour Directors are managing tours throughout Alaska and the Yukon, escorting guests between overnight destinations, airports, trains, hotels. Tour Directors must be prepared to educate and entertain groups of up to 55 tour guests with regional specific commentary, storytelling, and games. Tour Directors must also be able to effectively sell Land Excursions to guests to generate revenue for the company Show less
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Explore Tours
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Sweden
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Travel Arrangements
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1 - 100 Employee
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Wholesale Account Manager
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Dec 2003 - May 2012
Create Alaska/Yukon tour itineraries for tour operators world wide, keep reservation data base updated with rates and vendor information, responsible for quoting, revisions and bookings of itineraries, travel documents and accounting. Run reservation reports on sales, overdue payment, vendor payables, deposits due, pre-payments Create Alaska/Yukon tour itineraries for tour operators world wide, keep reservation data base updated with rates and vendor information, responsible for quoting, revisions and bookings of itineraries, travel documents and accounting. Run reservation reports on sales, overdue payment, vendor payables, deposits due, pre-payments
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Greatland Adventures
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United States
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Leisure, Travel & Tourism
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1 - 100 Employee
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Owner
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2003 - 2006
Expedition and adventure style vacations throughout the state of Alaska. Booked package vacations as well as custom build tours. Adventures include biking, climbing, rafting, kayaking, and hiking. Expedition and adventure style vacations throughout the state of Alaska. Booked package vacations as well as custom build tours. Adventures include biking, climbing, rafting, kayaking, and hiking.
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Talkeetna Alaskan Lodge
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United States
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1 - 100 Employee
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Front Desk Agent / Reservation Supervisor
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May 2002 - Oct 2003
Responsible for assisting guests with reservations, check in, check out, tour bookings and general information. Served as the central information center for all lodge operations. Provided excellent customer service to customers, Account for monies collected and goods sold. Responsible for assisting guests with reservations, check in, check out, tour bookings and general information. Served as the central information center for all lodge operations. Provided excellent customer service to customers, Account for monies collected and goods sold.
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Alaska Ultra Sport
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United States
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Spectator Sports
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1 - 100 Employee
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Co Owner
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2001 - 2003
Continued organizing the race on the Iditarod Trail on bike, ski or foot under the new name of Iditarod Trail Invitational when Iditasport was discontinued. Racers approached 2 board members and myself to continue the event. Part of the business was also winter survival camps and adventure vacations. Continued organizing the race on the Iditarod Trail on bike, ski or foot under the new name of Iditarod Trail Invitational when Iditasport was discontinued. Racers approached 2 board members and myself to continue the event. Part of the business was also winter survival camps and adventure vacations.
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Iditasport
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United States
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Member of the Board of Directors
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2000 - 2001
Organizing the human powered race on the famous Iditarod Trail in February Organizing the human powered race on the famous Iditarod Trail in February
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All Alaska Tours
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United States
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Travel Arrangements
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1 - 100 Employee
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Tour Coordinator
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1999 - 2001
Create Alaska/Yukon tour itineraries for tour operators world wide, keep reservation data base updated with rates and vendor information, responsible for quoting, revisions and bookings of itineraries, travel documents and accounting. Run reservation reports on sales, overdue payment, vendor payables, deposits due, pre-payments Create Alaska/Yukon tour itineraries for tour operators world wide, keep reservation data base updated with rates and vendor information, responsible for quoting, revisions and bookings of itineraries, travel documents and accounting. Run reservation reports on sales, overdue payment, vendor payables, deposits due, pre-payments
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Education
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School for Business and Tourism
Master of Business Administration (MBA), Tourism and Travel Services Management -
Bad Harzburg, School of Business and Tourism
Tourism and Travel Services Management