Office Manager and HR Specialist

• Apr 2023 - Present

Admin services HR services, including recruitment for Romania and US Admin services HR services, including recruitment for Romania and US

Client Account Manager

• Feb 2022 - Jul 2022

Payroll auditor, managing client accounts Payroll auditor, managing client accounts

Office Manager

• Oct 2020 - Dec 2020

- Issuing invoices; - Managing the primary accountancy; - Managing the accountancy and agreements platform; - Office management (protocol, managing the stocks of office products) - Drafting documents; - Receiving, scanning, distributing the correspondence; - Maintaining the relationship with the suppliers for products and services, maintaining the suppliers contracts, etc. - Maintaining the customer agreements database; - Issuing reports demanded by the management; - Managing the archive; - Offering administrativr support for the lawyers and the management; - Preparing the files together with the lawyers from the Consultancy dept. and submitting the electronic requests in the Commerce Registration portal on behalf of the customers; - Submitting of documents to several public institutions. Show less

Assistant Manager for Litigation, Arbitrage and Penal dept.

• Oct 2019 - Jul 2020

Issuing fee and expenses invoices for the clients of the company, and issuing and attaching to the invoice the hourly and expenses statement. Drafting documents. Participating in meetings and issuing the minute of the meeting when requested. Receiving calls, providing information to callers, receiving and giving the messages to the concerned person. Receiving, opening, classifying the correspondence received from the courts, scanning and sending the correspondence to the lawyers handling the case files for each correspondence accordingly. Maintaining the database of case files and clients and updating it daily, including with the court deadlines for the hearings. Keeping the legal contracts signed with the clients and obtain the final signature of the Management and sending the client a copy and keeping an electronic copy. Giving administrative support to the lawyers for a smooth daily activity. Keeping track and ordering the office supplies. Issuing reports of request. Managing the archive. Performing other administrative tasks on request. Show less

Incident Manager

• Feb 2018 - Sep 2019

Maintaining and constant checking of the list of IT incidents for all the clients accounts owned by me; Issuing reports for internal use and for the clients regarding the status of IT incidents and presenting the reports to the clients through presentation during online calls. Escalations and following the troubleshooting process for solving the incidents by the IT engineers; Discussions, electronic correspondence and interactions by phone with the customer, Maintaining and constant checking of the list of IT incidents for all the clients accounts owned by me; Issuing reports for internal use and for the clients regarding the status of IT incidents and presenting the reports to the clients through presentation during online calls. Escalations and following the troubleshooting process for solving the incidents by the IT engineers; Discussions, electronic correspondence and interactions by phone with the customer,

Coordonator of the CRM Departament

• Jan 2017 - Dec 2017

Providing administrative supports and comprehensive reports to the CRM Manager and the Administrative Director. Handling and managing the agent team of 10 people. Organizing and conducting daily and weekly meetings with the agent team. Providing individual counselling to the agents when needed. Communication with customers to solve tension situations. Providing administrative supports and comprehensive reports to the CRM Manager and the Administrative Director. Handling and managing the agent team of 10 people. Organizing and conducting daily and weekly meetings with the agent team. Providing individual counselling to the agents when needed. Communication with customers to solve tension situations.

Supply Manager

• Dec 2015 - Jan 2017

Maintaining the relationship with the suppliers. Negotiating and signing new supplier contracts where I obtained 5 credit lines. Maintaining the stock reports and coordinating with the warehouse manager, making sure the deliveries are made on time and in a safe manner to the customers. Marketing activities: making company presentation profiles in ppt Maintaining the relationship with the suppliers. Negotiating and signing new supplier contracts where I obtained 5 credit lines. Maintaining the stock reports and coordinating with the warehouse manager, making sure the deliveries are made on time and in a safe manner to the customers. Marketing activities: making company presentation profiles in ppt

Technical Operator - Customer Service English and Spanish

• May 2015 - Nov 2015

Providing basic hardware support to Lenovo customers and evaluating the amount of damage and the type of warranty to be provided. Providing basic hardware support to Lenovo customers and evaluating the amount of damage and the type of warranty to be provided.

Support Specialist for Chief Human Resources Officer

• Nov 2014 - May 2015

Being the interface for the persons outside the company and promoting the company through adequate behaviour; Receiving calls, correspondence, issuing reports and presentations, arranging travel, handling the agenda and other administrative support provided to the CHRO Issuing monthly presence and salary reports for the entire HR department Verifying, sorting and submitting documents for CHRO signature; Participating in meetings and keeping the minute of the meeting. Organising events, meetings. Translating documents in English when required Show less

Assistant of Chief Technical Officer

• May 2013 - Nov 2014

Being the interface for the persons outside the company and promoting the company through adequate behaviour; Receiving calls, correspondence, issuing reports and presentations, arranging travel, handling the agenda and other administrative support provided to the CTO Issuing monthly presence and salary reports for the entire technical department Issuing technical reports regarding activities, orders of supplies and other required reports Signing contracts, purchase orders and other such documents on behalf of the CTO, after obtaining his approval. Verifying, sorting and submitting documents for CTO signature; Participating in meetings and keeping the minute of the meeting. Organising events, meetings. Translating documents in English when required Show less

Office Manager and Business Developer

• Jun 2012 - May 2013

Providing administrative support to the CEO HR and primary accountancy activities Maintaining office supplies stock Issuing invoices Obtained the ISO certification for quality and work security for the company Business developer activities - getting new customers for the company Providing administrative support to the CEO HR and primary accountancy activities Maintaining office supplies stock Issuing invoices Obtained the ISO certification for quality and work security for the company Business developer activities - getting new customers for the company

Assistant Manager

• Nov 2010 - May 2012

Issuing fee and expenses invoices for the clients of the company, and issuing and attaching to the invoice the hourly and expenses statement. Drafting documents. Participating in meetings and issuing the minute of the meeting when requested. Receiving calls, providing information to callers, receiving and giving the messages to the concerned person. Receiving, opening, classifying the correspondence received, scanning and sending the correspondence to the lawyers handling the case files for each correspondence accordingly. Maintaining the relationship and submitting personally documents to the Competition Council. Giving administrative support to the lawyers for a smooth daily activity. Keeping track and ordering the office supplies. Issuing reports of request. Managing the archive. Performing other administrative tasks on request. Show less

Logistics and Supply Assistant - Medicine Warehouse

• Oct 2006 - Oct 2010