Experience

New Hampshire Department of Health and Human Services

• Government Administration
• 300 - 400 Employee

• Financial Analyst

  • Jun 2014 - Present

  In multiple functions from data analyzing to program effectiveness and legislative/federal changes. Lead responsibilities include policy development and procedure development updates, conducting rate updates that include but are not limited to Nursing Facility Bi-Annual reimbursement, Annual Diagnosis-Related Group (DRG) codes, Outpatient Reimbursement, Inpatient Rates for our Federally Qualified Health Clinic (FQHC) facilities and the Division for Children, Youth, & Families. Active participation in updating billing manuals. Managed duties include Hospital UPL (Upper Payment Limit) and Nursing Facilities UPL that our rates and methodologies are sound. Proficient in use of the User Interface Screens in NH MMIS and Microsoft Office programs. Responsibilities include rate setting in multiple areas of the department for Medicaid, which includes Elderly and Adult Services and the Division for Children, Youth, & Families, and Office of Medicaid Services. Prepares financial reports and projections to assist department in managing budgetary expectations. Develop training programs to implement on subjects being introduced to the industry/providers. Maintains statewide rate setting standards and procedures. Upholds the highest standard for customer service.



FEMA

• France
• Internet

• Procurement Manager

  • Oct 2005 - Jun 2014

  As a Federally Qualified Ordering Unit Manager within the Logistics Reservist Cadre with DHS-FEMA, deployment for immediate response to Joint Field Offices (JFO)/Area Field Offices (AFO) and Staging Area Operations. Proficient in the coordination and management of establishing a single point ordering system for ordering resources and supplies for disaster operations and have been responsible for ensuring the implementation and maintenance of the standard order tracking system and database. Verification of adequate funding maintained on active contracts in order to process incoming invoices in support of disaster operations. Involved in the resolutions of customer complaints and internal issues within the Ordering Unit in a timely manner and supervised fellow coworkers to ensure correct actions were taken during daily operations of the disaster as well as coordination during demobilization times to ensure continuity of operations run smoothly. Maintained and managed Federal Purchase Credit Card while maintaining excellent records regarding the request, purchase, and receiving of required supplies and materials. Excellent communication, organizational and customer service skills. Participation in family relocation programs. This included, but was not limited to clothing, food, water, temporary housing, family member locator, expense assistance and additional program assistance offers in client management.