Experience

Arizona Kidney Disease & Hypertension Center

• Medical Practices
• 1 - 100 Employee

• Medical Office Manager

  • Jul 2009 - Present

  * Manage office physician schedules * Manage referrals including Transplant referrals * Medical assistant for Kidney Disease and Transplant patients including kidney triage, abnormal lab reporting, confirming patient's anti-rejection and other supporting medications are refilled, etc. * Scheduling and confirming patient follow up appointments and up-to-date referrals * Manage other daily and weekly office and staff duties, including making sure staff is fully trained, and if any help is needed, make sure they get it * Exemplary patient care before, during, and after office visits * Triage labs, triage abnormal Radiology, referrals, Dialysis Admission, and Medication care * Hospital depositions * Perform employee interviews; collaborate with Area Manager/Lead on selection of new hires. Perform employee coaching and mentoring, and maintain coaching logs, including positive interactions; collaborate with Area Manager/Lead in performing formal counseling. * Maintain supply inventory and submit supply requests; adhere to inventory PAR levels. * Drive physician schedules; fill gaps; communicate with physicians, Physician Schedulers, Area Manager/Lead and staff (Athena and Secure Portal) * Assist staff in completion of Athena End of Day workflows; Reconciliation; confirm all monies are addressed * Review Athena Eligibility and phone to ensure appointments are confirmed and insurance eligibility checks completed by staff one day prior Show less



Renbaum Medical Group

• United States
• Medical Practices
• 1 - 100 Employee

• Front Office Specialist

  • Jan 2004 - Jan 2008

  * Medical Chart preparation * Patient appointment scheduling * Surgery referrals and prior authorizations * Pre-op and post-op preparation * Workers Compensation claim submission * Medication procedures and surgery authorizations approvals * Patient follow up * Front office management tasks * Medical Chart preparation * Patient appointment scheduling * Surgery referrals and prior authorizations * Pre-op and post-op preparation * Workers Compensation claim submission * Medication procedures and surgery authorizations approvals * Patient follow up * Front office management tasks