Claudia Plascencia
Finance Department Senior Account Clerk at City of Culver City- Claim this Profile
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Bio
Experience
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City of Culver City
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United States
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Government Administration
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200 - 300 Employee
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Finance Department Senior Account Clerk
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Dec 2010 - Present
Answer telephone calls from the public regarding business tax questions in a friendly and professional manner. Make a strong effort to understand the specific needs of the public and refer them to the appropriate departmental staff member to resolve their problem or answer their questions. Photocopied, faxed, and scanned document requests, and they were completed within promised delivery times. Distributed incoming mail and processed outgoing mail for the department. Filing was maintained in a logical order for ease of retrievable and within the departments filing system guidelines. Excel spreadsheets were maintain to tally and balance routine financial statements with a high degree of accuracy and consistency. Updated information in the City's business tax system and generated business license notice letters. Show less
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First Federal Bank of California
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Banking
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1 - 100 Employee
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Mar 2009 - Dec 2009
Point of contact for day to day operational and cash management needs for commercial banking clients.Provided cash management support and training to clients and bank employees.Monitored various department reports to identify operational risk and sales opportunities.Established client business/personal accounts as requested.Informed clients about FDIC insurance limits and ensured that clients maintained balances within insurance threshold.Stayed informed of current bank policies and procedures. Show less
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Oct 1998 - Mar 2009
Provided administrative support for the Chief Credit Officer for the bank, Income Property Lending department, and the Commercial Banking Group.Prepared memos, correspondence, scheduled appointments, maintained office records.Prepared and gathered statistical data to be presented to the Board of Directors.Answered all incoming calls in a friendly and professional manner, providing information, taking accurate messages or routing calls accordingly. Ordered office supplies.Opened all incoming mail and routed appropriately. Provided backup for other administrative staff. Initiated procurement for building security access, parking access, and computer access for new department employees. Prepared weekly status reports for loan application.Maintained monthly commission schedules for loan officers.Reconciled general ledger for the good faith deposits. Reviewed budget variance reports. Show less
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