Claudia Perlini Berrocal

Senior Account Manager at Signne Creative House
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Contact Information
us****@****om
(386) 825-5501
Location
ES
Languages
  • Italian Native or bilingual proficiency
  • Spanish Full professional proficiency
  • French Full professional proficiency
  • English Professional working proficiency

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Experience

    • Spain
    • Events Services
    • 1 - 100 Employee
    • Senior Account Manager
      • Mar 2021 - Present

    • Hospitality & Account Manager
      • Sep 2015 - Present

      - Hospitality Manager during events- Coordinator for hostesses, transfer and catering and all the supplier during many international boat shows for our English Yachts manufacturer and other clients in the luxury business. Guest Management and VIP requests. - Event Operations - Pre & Post Event Account manager, planning and delivering a successful event. Managing a budget and negotiating with suppliers on pricing. - Hospitality Manager during events- Coordinator for hostesses, transfer and catering and all the supplier during many international boat shows for our English Yachts manufacturer and other clients in the luxury business. Guest Management and VIP requests. - Event Operations - Pre & Post Event Account manager, planning and delivering a successful event. Managing a budget and negotiating with suppliers on pricing.

    • Incoming manager
      • Jan 2010 - Present

      When I'm not traveling, I work for the Fundación Escultor Berrocal in Spain as incoming manager. - Organizing groups, workshops and visits - Managing all logistics such as accommodation, transport and meals. When I'm not traveling, I work for the Fundación Escultor Berrocal in Spain as incoming manager. - Organizing groups, workshops and visits - Managing all logistics such as accommodation, transport and meals.

  • Self-employed
    • All over the world
    • Hospitality Coordinator
      • Oct 2005 - Present

      I work at freelance as tour leader and hospitality coordinator for tour operators, incentive houses and events agency, incoming incentive supervisor, hostess coordinator. Spoken languages at a very good level: French, Italian, Spanish and English My responsibilities and skills are: Take charge of meeting clients at the airport. Provide assistance during the check-in. Ensure that guests are comfortably settled in their hotels or resorts Explains the itinerary and schedule of the travel Provides significant information about each destination visited. Manages meals and transportation relates to the tour. Proven ability to maintain confidentiality, tact and discretion at all times. Profound ability to stay calm under pressure and to manage conflicting demands in a fast-paced environment. Possess pro-active, positive and 'hands-on' attitude. Uncommon ability working on own initiative. Great ability to give high attention to detail. Possess remarkable commitment and flexibility, and prepared to work extra hours, if and when required. Responsible for the enjoyment of clients; ensure that they have a stimulating experience of local offering. Performs travel cost analysis and provide price estimates to clients Generates reports for the travel agency Discusses other tour packages and interesting activities with tourists and try to sign them into these Provides recommendations on tour plans and packages to the agency’s planning team Participates in regular enrichment activities and personality development sessions as set by the team Show less

  • Alpitour, Francorosso, Viaggi Idea, Columbus
    • Morocco, France,Egypt,Turkey, Tunisia, Ibiza, Maldive,DominicanRepublic, Greece
    • Animator, Animation Supervisor, Tour operator assistant
      • May 1998 - Oct 2005

      Tour operator assistant: Take charge of meeting clients at the airport. Provide assistance during the check-in at the hotel or resort. Ensure that guests are comfortably settled in their hotels or resorts and give them a briefing to provide all the information about hotel, restaurant, excursions Have a full knowledge about the destination and sharing with the guests any information to make their stay unforgettable. Proven ability to maintain confidentiality, tact and discretion at all times. Profound ability to stay calm under pressure and to manage conflicting demands in a fast-paced environment. Possess pro-active, positive and 'hands-on' attitude. Great ability to give high attention to detail. Possess remarkable commitment and flexibility, and prepared to work extra hours, if and when required. Generates reports for the tour operator Animation supervisor: Responsibilities and skills Responsible for the quality of the animation, keeping it on brief and for delivering consistent performances by assigning, or casting, the appropriate Animators. I had to interpret the brief from the Director and other relevant departments. I guided, supervised and reviewed the work produced by the Animators and Assistant Animators, understanding the implications of performance, style, quality, continuity, technical, scheduling and budgetary requirements. I was responsible for keeping the animation on model throughout the production. I was responsible to the production department for delivering the required quota of animation, on time and on budget. To do that I developed many important skills: Solid animation experience effective communication skills Able to meet deadlines and to work to a budget Able to work as part of the senior creative team Able to interpret decisions and to communicate them to the animation staff Show less

Education

  • Università degli Studi di Milano-Bicocca
    Sociology
    2006 - 2009

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