Experience

Citadel Investment Services

• South Africa
• Financial Services
• 200 - 300 Employee

• Compliance Administrator

  • Apr 2014 - Present

  Provide overall administrative support to Citadel`s clients` portfolios by loading and validating fees that impact the clients portfolio and cash flow.• Request statements , via email, telephonically or retrieving from website• Load portfolio values on clients record so that the statement and the client’s record match.• Compare statements for transaction movements • Capture all relevant transactions such as withdrawals, contributions, CGT and switches• Calculate fee and check previous quarterly fee annexure• Compare last quarter annexure with the current annexure• Adhere to billings rules and processes• Adhere to guidelines such as, existence of authority letter and correct fee date.• Include comments when fees are not completing after 2 days of fee end date.• Ensure rejected fees are validated within same day of rejection.Ensure the correct pricing dates and values are used before validating the quarterly fee.



Sanlam

• Financial Services
• 700 & Above Employee

• Benefit administrator

  • May 2008 - Jan 2014

  Benefit payments,Retirement Funds Exit Administration Administration Update of member info Monthly reports Claim set up on funds Administration reports Administration training Timeously capturing of benefits Adherence to SLA’s Capture & preparations of EFT/Journals Payment of Exit claims Payment of divorce claims Calculation of late payment interest Loading of prices and closing of system