Experience

Everything Caravan & Camping

• Australia
• Retail
• 1 - 100 Employee

• Warehouse and Operation Coordinator

  • Nov 2022 - Present



KUMPL

• Germany
• Retail

• Warehouse and Operations Coordinator

  • Nov 2022 - Present



Flink

• Germany
• Technology, Information and Internet
• 700 & Above Employee

• Regional Lead Recruiting and strategy planner Operations Specialist

  • Jan 2022 - Jul 2022

  Set the overall strategy, conceptualize and implement the global Rider Recruitment, operation team & Onboarding end-to-end processes, from sourcing and hiring to onboarding and activation Work closely with the Marketing team to ensure a diverse and efficient set of growth channels Own the global hiring tool being responsible for the set-up and maintenance of its operational and reporting capabilities Leverage data to draw insights and identify opportunities to optimize our rider and operation team acquisition strategy, funnel conversion and stage durations. Full responsibility for the management of driver fleet and for all operational processes in the South Germany area. Close cooperation with the Regional Rider Operations Team and the City Managers to manage Rider Captains and operation team members and establish appropriate processes. Ensuring operational service level and productivity targets within the region. Ensure daily rider and operation team run smoothly in all hubs in the region. Recognize operational challenges early and approach them proactively. Oversee the implementation and processes and follow up on operational performance together with the performance analysis team. Launch continuous improvement initiatives and facilitate best practice sharing across departments. Show less



foodpanda Deutschland

• Germany
• Technology, Information and Internet
• 1 - 100 Employee

• Fleet Manager

  • Nov 2021 - Jan 2022

  Responsible for max 300 riders from their day one Onboarding of new riders (introduction, support for first shifts => develop every applicant to a top performer) Key tasks to improve the performance and compliance of your riders by checking and analysing KPIs Stay in contact with the team and offer support when needed Oversee the contract management of the riders Responsibility for continuous improvement of processes for the whole fleet operations department Adjust the automated shift planning when needed Give ideas when necessary to improve operation no only with logistics, but also with Panda Market. Analysis weekly or daily, given an overview of the situation and make the necessary procedure to make it better. Constant support to the HR department making calls and guiding the possible riders, and as well support to the Fleet Managers in Berlin and to The Lead Fleet operation manager with reports, for example NS (No Show Sheet) updating or any other reports that it needed to be done on a daily or weekly basis. Show less



Gorillas

• Germany
• Software Development
• 700 & Above Employee

• Operations Team Member

  • Jul 2021 - Oct 2021

  Responsibility for physically managing the inventory inside the warehouse Closely coordinate with the Inventory Controller over product availability, quality and inventory accuracy Receive products from our suppliers and ensure the quality and physical count matches the purchase Store products to their inventory locations while making sure of the inventory accuracy Responsibility for updating inventories in the system and checking this on a regular basis Perform quality checks to ensure the ultimate freshness and best quality of all products for the customers Perform the physical listing and delisting's and rezoning's of products Actively be managing the back storage to ensure a high level of ready to pick (shelving of products and refill of beverages) Responsibility for managing the waste in the warehouse Show less



Marriott Hotels

• United States
• Hospitality
• 700 & Above Employee

• Front Office Representative

  • Aug 2019 - Jun 2021

  Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key Process all payment types such as room charges, cash, checks, debit, or credit Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy Balance and drop receipts according to Accounting specifications Answer, record, and process all guest calls, messages, requests, questions, or concerns Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Show less



Menzies Aviation

• United Kingdom
• Airlines and Aviation
• 700 & Above Employee

• Tema Leader/ Supervisor on Duty

  • Mar 2017 - Aug 2019

  Complete all check-in procedures including the handling of reservations, ticketing, seat assignments, and airport announcements and checking for proper international documentation Responsible for staff scheduling, leadership development and employee accountability Ensuring the safe and secure operations, in accordance with the highest possible standards of health, safety, security and all government statutory requirements Promptly handling all customer service complaints with a focus on positive resolution Setting up new accounts; maintain records, reports, and other clerical duties Leading in, park and chock arriving aircraft and marshal out departing aircraft Show less



Norwegian Cruise Line Holdings Ltd.

• United States
• Travel Arrangements
• 700 & Above Employee

• Assitant Financial Accountant

  • Mar 2013 - Jun 2016

  Managing the Onboard Credit Desk during service hours and at embarkation, as required Monitoring guest accounts with cash deposits and declined credit card authorizations, (closing accounts with no method of payment) Updating Daily Revenue Summary and distributing to applicable ship management and/or shoreside operations Credit card processing, including obtaining manual authorizations Auditing all promotional charges, ensuring compliance to company policy Manning of Foreign Exchange desk and operation of Foreign Exchange system on appropriate vessels; daily balancing of Foreign Exchange float Preparing system account checks for ship’s management approval; ensure appropriate signature/approval received for all checks to be included in the voyage documentation Show less