Claudia Ivanova, CPHR

Head Of Human Resources at FISPAN
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Vancouver Metropolitan Area, CA
Languages
  • English Native or bilingual proficiency
  • French Native or bilingual proficiency
Skills

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Bio

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Credentials

  • CPHR member
    CPHR BC & Yukon
    Nov, 2020
    - Nov, 2024

Experience

  • FISPAN
    • Canada
    • Financial Services
    • 1 - 100 Employee
    • Head Of Human Resources
      • Jan 2018 - Present

      FISPAN is an API-management platform for banks, partnering with FinTechs, in order to make business banking better. • Coordinating the new hire on-boarding and orientation process• Responding to general HR inquiries from employees via email, or in person and escalating as appropriate • Engaging in recruitment best practices by establishing excellent working relationships with hiring managers and efficiently and effectively managing the candidate experience• Responsible for global HRIS administration and weekly reporting• Coordinating all campus hiring including swag and co-op/practicum openings• Organizing events/initiatives that promote a fun and collaborative work environment

    • Marketing and Human Resources Co-op
      • May 2017 - Dec 2017

      FISPAN is a turn-key FinTech partnership solution for Banks. With just one year under its belt, FISPAN is quickly making waves in the financial industry, looking to strengthen your customer relationships, open new revenue streams and lower your service costs. Duties:• Improved company website by adding critical information in order to increase awareness of the brand• Managed a recruitment strategy for co-op and full time positions by aligning FISPAN's mission with future employees• Plan and successfully executed on-boarding and off-boarding tasks to new and exiting employees• Drafted job descriptions and responsibilities for new positions as well as execute telephone interviews with potential candidates• Responsible for the execution of external investor quarterly newsletters• Created a brand guidelines document for future marketing and branding opportunities• As a start-up, there were millions of other things to be done

  • Simon Fraser University
    • Canada
    • Higher Education
    • 700 & Above Employee
    • Marketing Assistant
      • Sep 2016 - Apr 2017

      By being the only Canadian member of the NCAA - the largest collegiate sports organization in the world, SFU Athletics ignites the passion in SFU's student-athletes and in the community. Duties: • Supported the work of Marketing Managers and Executives on projects directed at maximizing student engagement at events • Developed strategies and marketing campaigns• Social Media Coordinator for SFU varsity Clan pages on Facebook, Instagram, and Twitter• Planned and successfully delivered video footage of varsity sports with the support of the Media and Information Director

  • Helly Hansen
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Marketing Co-op
      • May 2016 - Aug 2016

      Helly Hansen has been making professional grade gear to help people stay and feel alive for almost 140 years. Helly Hansen gear is worn and trusted by professionals on oceans, mountains and worksites. Duties: • Responsible for social media posting and engaging with customers• Event activation• Ambassador and athlete product ordering and asset organization• Internal marketing through imagery and event updates

  • Port Moody Swim Club
    • Swim Coach
      • May 2015 - Aug 2015

      Provided swim practices for a large group of children aged 8-12 years old. Held practices every day and swim meets over the weekend. Encouraged and created a positive environment for the children.

  • Toronto Lawn Tennis Club
    • Hospitality
    • 1 - 100 Employee
    • Lifeguard and Swim Instructor
      • May 2013 - Aug 2014

      I worked as a lifeguard at the private club as well as a private swim instructor for children aged 2-12 years old. I had great customer service with the club members, as well as kept the pool safe.

  • Bath & Body Works
    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service Representative
      • May 2011 - May 2013

      Worked as a sales clerk and cashier at Bath & Body Works during peak holiday hours and special events. Rewarded Worker of the Week numerous times for excellent customer service and surpassing sales goal.

Education

  • Beedie School of Business at Simon Fraser University
    Bachelor of Business Administration (BBA), Marketing and Human Resources with Co-op Distinction
    2013 - 2017
  • École secondaire catholique Monseigneur de Charbonnel
    Bilingual Education Certificate/Certificat d'études bilingues
    2007 - 2013

Community

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