Claudia Gonzalez Ramos

Marketing and Costumer Services at Tramvene
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK

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Experience

    • Spain
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Marketing and Costumer Services
      • May 2017 - Present

      • Creation, direction, and control of the marketing team for the creation of the TRAMVENE community, a company with a commercial background for the Spanish-speaking community. • Content Moderation experience, specialist and social media responsible • Developed and maintained marketing and social media planning. • Creation, Development, and maintenance of digital marketing strategies, upholding community standards. •Management of commercial operations in Europe to Latin America, to maintain the objective KPIs- •Evaluate common problems and propose improvements for the Latin American market in Europe. •Maintain the order and motivation of the work team, guaranteeing the achievement of brand objectives. •Coordinate with the sales, operations, and call center departments, the needs that we have to obtain a better experience for our clients and users. Show less

    • Spain
    • Business Consulting and Services
    • 1 - 100 Employee
    • Consultora de Empresas
      • Jan 2023 - Present

      Consultora Experta en la Gestión de oportunidades de crecimiento de pymes, autónomos, sociedades y fundaciones. Visualizo oportunidades de crecimiento y fortalecimiento de tu negocio Mentoría para la gestión de nuevos proyectos Gestión de incorporación y formación de recurso humano. Cambiamos vidas y gestionamos ayudas de verdad. Consultora Experta en la Gestión de oportunidades de crecimiento de pymes, autónomos, sociedades y fundaciones. Visualizo oportunidades de crecimiento y fortalecimiento de tu negocio Mentoría para la gestión de nuevos proyectos Gestión de incorporación y formación de recurso humano. Cambiamos vidas y gestionamos ayudas de verdad.

    • Spain
    • Real Estate
    • Sales And Costumer Services Manager
      • Aug 2011 - Jan 2017

      • Organization and creation of sales plans and opening of physical stores. • Definition of strategies for brand digitization, creating community • Manage the hiring of the work team, defining functions, which would allow us to define the kpi of each area. •Creation of a community language, brand, experience, as well as generating trust in the products and services offered •Generation of reports and presentation of the same in meetings to the management located in Manchester, UK. Show less

    • Marketing And Sales Manager
      • Nov 2009 - Aug 2010

      In the beginning of digital communities, Fotos Fiesta was a platform created so that young people, both nationals and tourists in Europe, could enjoy and save their most relevant photos and videos in a party community. My roll was to hire the photographers and give them the necessary training so that, in the midst of this boom, people gave their consent to be recorded or photographed. Within my functions were those of: • Direct contact with suppliers. • Design of sales strategies, both physical and digital. • Hire photographers and train them • Negotiate with the night establishments the pass of our staff • Presence in the main night events of the Barcelona night. • Monitoring and review the content that was going to be posted on the networks the next day. • Promote the platform in traditional media and gain presence through specific strategies and alliances. • Train the team that monitored the comments on the platform. • Generate good vibes in the work environment. define objectives and implement strategies hand in hand with the general management and the sales department. • Hire sellers of advertising spaces within the platform Show less

    • Venezuela
    • Research
    • 1 - 100 Employee
    • Especialista en marketing
      • Oct 1996 - Oct 1997

      Asesoría para la culminación e implementación de un plan estratégico de mercado, para posicionar a la empresa en su sector. Asesoría para la culminación e implementación de un plan estratégico de mercado, para posicionar a la empresa en su sector.

    • Especialista en marketing
      • Jun 1995 - Jan 1996

      Desarrollo e implementación de un plan estratégico de marketing para posicionar a Indesca como la empresa más prestigiosa de servicios tecnológicos en Latinoamerica. Desarrollo e implementación de un plan estratégico de marketing para posicionar a Indesca como la empresa más prestigiosa de servicios tecnológicos en Latinoamerica.

Education

  • Universidad Rafael Belloso Chacín
    LICENCIADA EN ADMINISTRACION COMERCIAL, Marketing
    1991 - 1996

Community

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