Experience

Boost IT

• Marketing Services
• 1 - 100 Employee

• Scrum Master

  • Apr 2021 - Present

  Scrum Master in Boost IT for Bi4All as Team management in SW development project within the scope of Scrum Methodology for customer.



IBM

• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Asset Manager/Interaction Manager in Scrum&Agile Methodology

  • Nov 2014 - Jan 2021

  Lisboa, Distrito de Lisboa Support Management in 4 countries from Europe (SPGI – Spain, Portugal, Greece and Israel) in Asset Management HW/SW IBM, on AGILE methodology as “Focal Point” from Portugal, global position. Responsable for the implementation Agile Methodology SW development structure inside the organization Team (Coaching, Mentoring). guiding into the Agile culture and implementation with Kanban and Scrum.

• Bid Manager in Portugal Sales Transaction Support Integrated Supply Chain

  • Dec 2013 - Oct 2014

  Bid Manager responsible for ensuring Outsourcing Contracts (RFS) and Complex Bids from external Customers.

• Global IBMer Consultant

  • Feb 2012 - Nov 2013

  Participation in IBM Company Blue Talent Cloud Assignment from Tax Cost Clean-Up Team, working in Project Management as Cost Analysis Lead, responsible for the analysis, help and implementation of processes to be taken into account with employees as Global Ibmer’s Assignment in different countries in accordance with tax policies, as well as its conduct and collection of all confidential information for the EY Consultant Company in order to finalize the processes. Collaboration in Audit and Tax… Show more Participation in IBM Company Blue Talent Cloud Assignment from Tax Cost Clean-Up Team, working in Project Management as Cost Analysis Lead, responsible for the analysis, help and implementation of processes to be taken into account with employees as Global Ibmer’s Assignment in different countries in accordance with tax policies, as well as its conduct and collection of all confidential information for the EY Consultant Company in order to finalize the processes. Collaboration in Audit and Tax Controls projects in this area.

• Routing Point in Customer Fulfillment IBM Portugal

  • May 2011 - Jan 2012

  Responsible for the support in Contract Management area for Clients/Partners. Contract Management, invoice/credits notes control and support in CSOL and Global Purchase Orders. Collaboration on Customer Satisfaction initiatives (DSO, dispute resolution and communications).

• Business Analyst

  • May 2006 - Apr 2011

  Accounting and Treasury management functions as Business Analyst, for IBM and subsidiaries.

• Process Compliance Analyst for Internal Audits

  • Mar 2004 - Apr 2006

  ISO 9001Audits and Business Control, Compliance Tests for Services and Maintenance contracts from Outsourcing contracts with IBM company in Portugal.

• Expense Coordinator

  • Oct 2000 - Feb 2004

  Management and cost control in Accounting Department, monthly showcase and retrospective presentation to the respective Business Team, responsible for the Authorizations Requests for purchase from suppliers and ICA coordinator for Internal Agreements between IBM Inter-Companies.

• Business Control

  • Jan 2000 - Sep 2000

  Responsible for SACA's (Compliance Tests) - Self Assessment Compliance Auditory performed on Service Contracts, being also involved in internal audit actions and recommendations for actions plans



Total

• Argentina
• Food and Beverage Services
• 1 - 100 Employee

• Credit Controller

  • Aug 1999 - Dec 1999

  Analysis and control from customer accounts.



Portugal Telecom

• Portugal
• Telecommunications
• 700 & Above Employee

• Management support

  • Jan 1998 - Jul 1999

  Customer Department, Analysis and support Management Indicators, billing, revenue and backlog from customer. Responsible for collect and send timely all relevant information for external auditors and ROC requests