Claudia Del Vecchio

Assistant Director Services at Quebec Professional Association of Real Estate Brokers | QPAREB
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Contact Information
us****@****om
(386) 825-5501
Location
Montreal, Quebec, Canada, CA
Languages
  • French Native or bilingual proficiency
  • Spanish Professional working proficiency
  • English Native or bilingual proficiency
Skills

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Credentials

  • Cert Prep: PMI Agile Certified Practitioner (PMI-ACP)®
    LinkedIn
    Feb, 2020
    - Nov, 2024

Experience

  • Quebec Professional Association of Real Estate Brokers | QPAREB
    • Canada
    • Real Estate
    • 1 - 100 Employee
    • Assistant Director Services
      • Jul 2022 - Present

  • Fido Mobile
    • Telecommunications
    • 700 & Above Employee
    • Manager
      • Jan 2020 - Jul 2022

    • Account Manager
      • Oct 2019 - Jan 2020

  • Rogers Communications
    • Canada
    • Telecommunications
    • 700 & Above Employee
    • Manager
      • Jul 2018 - Jul 2022

      Fido Retention Manager

    • Business Management Office Team Manager
      • Apr 2016 - Jul 2022

    • Business High Value Team Manager
      • Aug 2015 - Jul 2022

    • Customer relation Team Manager
      • Sep 2013 - Jul 2022

    • business customer relations consultant
      • Apr 2010 - Jul 2022

      Manage and develop new business accounts from 5 lines to 100 employees.• Regular team leaders Replacements.• System matter expert (SME).• Take Escalation (retention agents cases)• Contribute to the supervision of colleagues (in Premium Quality and Integrity)• Involved in change management and project management• Solves problems effectively and innovate with new ideas• Makes business decisions based on analysis, problem solving, experience and judgment.

  • The Estée Lauder Companies Inc.
    • United States
    • Personal Care Product Manufacturing
    • 700 & Above Employee
    • Account Executive
      • Jan 2006 - Jan 2009

      • Train, supervise and Evaluate sales team• Coach sales techniques and performance• Design and Implement new employee orientation and training manuals.• Produce and balance seasonal assessments to senior managers• Implement marketing programs and Established marchandisages• Analyze monthly sales of various accounts and performance. Adjust Their goals to maximize the achievements of targets • Train, supervise and Evaluate sales team• Coach sales techniques and performance• Design and Implement new employee orientation and training manuals.• Produce and balance seasonal assessments to senior managers• Implement marketing programs and Established marchandisages• Analyze monthly sales of various accounts and performance. Adjust Their goals to maximize the achievements of targets

  • Saint Laurent
    • France
    • Luxury Goods & Jewelry
    • 700 & Above Employee
    • Account manager
      • Jan 2004 - Jan 2006

Education

  • Concordia University
    Applied Mathematics
    2000 - 2002
  • Vanier College
    DEC, pure and applied science
    1986 - 1989
  • joseph francois perreault
    -

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