Experience

Trader Joe's

• Greater Detroit Area

• Assistant Store Manager

  • Dec 2012 - Present

  • Manage store employee’s duties on daily basis, including stocking, merchandising, order writing, etc. • Manage store payroll, schedules, and time management. • All aspects of customer relations • Manage all deliveries of product. • Recruit, train, coach and advise staff. • New product sampling, with knowledge training for staff • Manage store employee’s duties on daily basis, including stocking, merchandising, order writing, etc. • Manage store payroll, schedules, and time management. • All aspects of customer relations • Manage all deliveries of product. • Recruit, train, coach and advise staff. • New product sampling, with knowledge training for staff



Neiman Marcus

• Troy Michigan

• Dept.Manager Ladies Shoes

  • Jan 2011 - Jan 2012

  • Managed sales in ladies shoes to exceed sales goal and become one of the company’s top performers. • Successfully motivated staff, resulting in a year end increase of 116% over financial plan • Developed monthly sales goals, sales incentives and contests for sales professionals • Coached sales professionals in clienteling and retaining top clients • Recruited, trained, coached and counseled sales staff. • Merchandised sales floor to company standard daily. • Managed all shipping and receiving of ladies shoes. • Managed all back of the house duties, Planned and managed yearly inventory. Show less



David Yurman

• Asst. manager

  • Dec 2007 - May 2010

  • Part of the management team that led store to exceed sales goals. • Successfully motivated staff, resulting in a 20% sales increase over budget • Developed monthly sales goals, sales incentives and contests for sales professionals • Coached sales professionals in clientele and retaining top clients • Managed product loan program for celebrities, stylists, photo shoots and press tours • Planned and managed store inventories twice yearly, successfully reduced shortage form 30% to 0. Show less



Louis Vuitton

• leather goods manager

  • Dec 2006 - Jul 2007

  • Lead and managed sales department at flagship location. • Achieved sales goals of $30 million, or 80% of total store sales plan • Trained store staff in all areas of customer service, selling skills, product knowledge, loss prevention awareness, merchandising, and operations. • Responsible for inventory control in Leather Goods department; ensured goods were received on a timely basis and in quantities to meet store selling needs. • Lead and managed sales department at flagship location. • Achieved sales goals of $30 million, or 80% of total store sales plan • Trained store staff in all areas of customer service, selling skills, product knowledge, loss prevention awareness, merchandising, and operations. • Responsible for inventory control in Leather Goods department; ensured goods were received on a timely basis and in quantities to meet store selling needs.



Furla

• West coast regional manager

  • Nov 2003 - Apr 2006

  • Oversaw three corporate store locations and seven franchisee locations. • Served as a corporate representative for all wholesale doors including Saks Fifth Ave, Bloomingdale’s and Nordstrom’s. • Achieved sales plan of 3.5 million in three corporate locations • Recruited and hired managers and staff for all new and existing locations • Made seasonal buying trips to New York to oversee buys for 14 product categories, including handbags, shoes, small leather goods, jewelry, and watches. • Partnered with Director of Retail to determine merchandise selection and assortment for all locations within the region. Show less



Coach Leatherware

• Area manager south New Jersey

  • Sep 1998 - Sep 2003

  • Was chosen to be apart of the elite “Coach Signature Group” that was the launching pad that wrote the Star-up manual for all new managers of Coach Stores. • Promoted to area manager after successful tenures as store manager of three high-profile stores in California. • Oversaw six stores with a combined sales volume of 14 million. • Responsible for recruiting, hiring, training, and development of all personnel. • Responsible for adherence to Company standards in all areas of sales and operations. Show less