Strategic Account Director

• Mar 2022 - Present

Country Manager Spain

• Nov 2020 - Oct 2021

In my most recent job, I utilise my robust leadership expertise for establishment of Quno from scratch, whilst managing and maintaining all aspects of new market. I develop and implement innovative strategies to boost sales and profitability. Moreover, I formulate and execute Quno's global strategy across Spain by collaborating with senior management and leading team members. I identify local product needs by co-ordinating with management team. I guide customers and forge strong relationships through 100 cold calls on daily basis. My achievements from this role have been: - Met sales, marketing, and product targets. - Ensured successful launch of marketplace and new health treatments within deadlines. - Enabled sales team to attain remarkable outcomes by providing training on optimum utilisation of tools. - Achieved continuous business growth by formulating and deploying innovative sales tactics in co-operations with COO team. Show less

Country Lead Spain

• Apr 2015 - Oct 2020

Serving as Country Lead, I ensured development of marketplace in Spain as part of Treatwell international expansion by steering entire marketing/ sales functions from scratch. I enabled consistent achievement of objectives through oversight of individual, team, and country targets; whilst building / motivating staff of 20 people and maximising overall performance. I spearheaded and delivered local projects in collaboration with various departments, comprising product, corporate insights, finance, HR, customer experience, content, performance marketing, B2B marketing, and operations. Furthermore, I generated sales leads and increased funnel by driving local and global B2B campaigns as well as utilising new and existing channels. I managed country dashboards / reports in Salesforce.com and Looker.com for informed decision-making. I participated in recruitment process and developed training / follow-up plans for new employees. I recognised customer needs and anticipated market trends through deployment of B2B Value Proposition in Spain. The values I have driven in this role include the following: - Strengthened partner base, optimised retention rate, and increased engagement rate by 20%, 5%, and 60% respectively. - Increased number of partners to over 2K by leading end-to-end procedures from conception to completion, whilst developing / leading robust sales and account management team. - Devised and executed Treatwell global sales and account management strategy across Spain, resulting in digitalisation of industry. Show less

Digital Marketing Specialist

• Feb 2014 - Jan 2015

During this tenure, I utilised robust insights to improve efficiency of marketing campaigns, whilst evaluating performance and creating effective KPIs. I reported progress and updated possible changes applicable to campaign by communicating with clients. My notable accomplishment from this role was: - Ensured successful attainment of KPIs, including conversion rates, impressions, click through rate, views, appropriate channels, and deadlines by overseeing execution of each digital marketing campaign. Show less

Operational Risk Manager

• Oct 2009 - Nov 2013

In this job, I led and mentored teams on high-risk projects and initiatives, including strategic planning, treasury value chain, internet banking service, new credit product development, and commercial credit value chain. I evaluated effectiveness of policies, procedures, systems, and internal controls by formulating innovative strategies and conducting analysis. Moreover, I steered and maintained all aspects of cash management, new credit products, and finance product projects to attain high levels of success. My achievements for this role have been: - Uncovered and eliminated operational risks via development and deployment of risk-based programmes, whilst maintaining balance between risk mitigation and operational efficiency. - Ensued robust management of finance, treasury, credits, and operations through leadership of team of eight members Show less

Senior Consultant ERS

• Apr 2007 - Oct 2009

Led the team in projects at General Motors, Diageo, Schering Plough, Novartis Pharma, Baker Hughes, Cervecería Polar, Zara Venezuela. -Planned, executed and reported on a variety of risk-based engagements with a focus on Governance, Risk and Compliance. -Identified areas of risk and internal controls over Financial Reporting (i.e., SOX 302/ 404). -Evaluated findings and providing recommendations to stakeholders. -Internal Controls -Developed internal control documentation; e.g., narratives and flowcharts. Show less

Junior Consultant Microsoft Dynamics

• 2006 - 2007

-Managed Microsoft’s Dynamics ERP solutions for clients through the complete lifecycle of ERP implementation building companies foundations for growth and preparing the future of their business. -Assessed client’s business, created a project plan and organized metrics and follow-up with PMO. -Interacted on a daily basis with the customer to ensure that the solution meets their needs and engage both corrective actions to deliver based on expectations. -Managed Microsoft’s Dynamics ERP solutions for clients through the complete lifecycle of ERP implementation building companies foundations for growth and preparing the future of their business. -Assessed client’s business, created a project plan and organized metrics and follow-up with PMO. -Interacted on a daily basis with the customer to ensure that the solution meets their needs and engage both corrective actions to deliver based on expectations.