Claude Frantzen

Director of Administration, HR and Finance at CGDIS - Corps grand-ducal d'incendie et de secours
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Contact Information
us****@****om
(386) 825-5501
Location
Luxembourg, Luxembourg, Luxembourg, LU
Languages
  • Deutsch Native or bilingual proficiency
  • Français Native or bilingual proficiency
  • English Native or bilingual proficiency
  • Luxembourgeois Native or bilingual proficiency

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Experience

    • Luxembourg
    • Public Safety
    • 100 - 200 Employee
    • Director of Administration, HR and Finance
      • Jul 2018 - Present

      Functional Director @ the Luxembourg Fire and Rescue Agency, in charge of: HR: Recruitment, Development and Pay-Roll Finance and Accounting Change and Project Management Functional Director @ the Luxembourg Fire and Rescue Agency, in charge of: HR: Recruitment, Development and Pay-Roll Finance and Accounting Change and Project Management

    • Responsable Département Administratif et Financier - Chef de divison
      • Sep 2015 - Jun 2018

      Head of admin, finance and HR at the Luxembourg Rescue Services (ASS), with a main focus on the reform process and change efforts of the rescue services on their path to the creation of the new national and transversal (fire, ambulance & heavy rescue) agency CGDIS (établissement public). Head of admin, finance and HR at the Luxembourg Rescue Services (ASS), with a main focus on the reform process and change efforts of the rescue services on their path to the creation of the new national and transversal (fire, ambulance & heavy rescue) agency CGDIS (établissement public).

    • Luxembourg
    • Banking
    • 700 & Above Employee
    • Head of Retail Transformation
      • Jan 2014 - Jul 2015

      Head of Retail Transformation including: change management, strategic updates, annual finanical planning, coordination of innovation, studies and analysis,.... Member of the Retail Banking Management Team.

    • Program Manager
      • Dec 2011 - Dec 2013

      Managing the project Building One Retail · “Building One Retail” Program - Merging the Domestic Retail Banking Departmentwith the Private Banking Network Department· Review of the Business and Service Model for the merged department· Business Line representative to the Performance Management Tool Project of theFinance Department (improved reporting, analysis tool and client segmentation)

    • Branch Manager
      • Oct 2008 - Jan 2012

      · Management of a Domestic Retail Banking and Personal Banking Branch,including international clients in personal banking segment (mainly Germans)· Business Line representative: CRM project; 2010-2015 department strategy;online account project and multi channel strategy

    • Relationship Manager Professional Clients
      • Nov 2006 - Oct 2008

      · 2nd year: Relationship Manager for professional clients and retail bankingcompany clients at Siège Branch· 1st year: companies desk advisor, domiciled companies desk alternate and creditanalysis department replacement

    • Belgium
    • Financial Services
    • 700 & Above Employee
    • Core Team Lead - Strategic Update BeLux - Luxembourg Stream
      • Jan 2014 - Jun 2014

      Assignment within ING Belgium - Strategic Update 2020 - coordination of the Luxembourg Stream within the BeLux exercise. Assignment within ING Belgium - Strategic Update 2020 - coordination of the Luxembourg Stream within the BeLux exercise.

Education

  • Erasmus School of Economics
    MSc, Economics and Business
    2005 - 2006
  • University of Essex
    BA, Economics
    2000 - 2005
  • Université Paris 2 Panthéon-Assas
    Licence (Erasmus), Economie
    2003 - 2004

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