Claryssa Cortez, MPA
Public Health Administrator at City of San Antonio Metropolitan Health District- Claim this Profile
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Bio
Experience
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City of San Antonio Metropolitan Health District
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United States
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Government Administration
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100 - 200 Employee
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Public Health Administrator
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Oct 2022 - Present
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City of San Antonio
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United States
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Government Administration
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700 & Above Employee
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Performance Improvement Manager
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Apr 2019 - Oct 2022
Direct a high-achieving team of seven staff and lead organizational change across the health department to promote a “Culture of Quality”, strengthen the workforce, and maintain public health accreditation. Direct a high-achieving team of seven staff and lead organizational change across the health department to promote a “Culture of Quality”, strengthen the workforce, and maintain public health accreditation.
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Quality Improvement Coordinator
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Jun 2016 - Feb 2019
Developed organizational infrastructure for full implementation of public health accreditation requirements for quality improvement and performance management, including the Performance Management Committee, the Metro Health Quality Improvement Plan, and processes for monitoring performance measures to assess program operations, customer service, and strategic plans.
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Management Fellow
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May 2015 - Jun 2016
One of three participants selected for the City of San Antonio’s nationally recognized Management Fellowship consisting of three rotations in the Diversity and Inclusion Office, the Office of Management and Budget, and the City Manager’s Office.
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Development Services
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Jul 2014 - May 2015
Provided front-line customer service and procedural consultations to residents, local contractors, and developers regarding the permitting process for commercial and residential construction.
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Med Team Inc
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Personal Care Attendant Supervisor
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Jun 2012 - Feb 2013
Supervised and directed 200 middle and high school students over an eight-week mathematics program at the University of Texas at San Antonio. Supervised and directed 200 middle and high school students over an eight-week mathematics program at the University of Texas at San Antonio.
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Head Program Assistant
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May 2005 - Jul 2007
Oversaw 200 middle and high school students over an eight-week mathematics based summer program at the University of Texas at San Antonio. Supervised eight Program Assistants. Oversaw 200 middle and high school students over an eight-week mathematics based summer program at the University of Texas at San Antonio. Supervised eight Program Assistants.
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Education
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The University of Texas at San Antonio
Master's Degree, Public Administration -
Brigham Young University
Bachelor's Degree, Political Science -
Brigham Young University