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Experience

    • Australia
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Program Coordinator
      • Jul 2019 - Present
    • Remote Operations Manager
      • Jun 2015 - 2016

      Quality Concrete Sawing & Drilling (January 2015 – September 2015) • Operations Manager • Handling daily operations • Debt Collections • Looking for potential clients • Client and supplier relations • Monitoring of field workers • Executive Assistant Quality Concrete Sawing & Drilling (January 2015 – September 2015) • Operations Manager • Handling daily operations • Debt Collections • Looking for potential clients • Client and supplier relations • Monitoring of field workers • Executive Assistant

    • Hospitals and Health Care
    • 700 & Above Employee
    • Philhealth Customer Assistance Relations and Empowerment Staff
      • Apr 2012 - Jun 2015

      Philhealth Customer Assistance Relations and Empowerment Staff (April 2012 – March 2015) • help lessen the problems encountered in benefits availment of PhilHealth members. • Monitoring quality and process of health personnel • Medical case reviews • help the hospitals in facilitating the documentary requirements. • reduce the number of Return-to-Hospital (RTH) claims. • perform data- gathering functions such as exit interviews with patients and members, surveys and other studies. Show less

    • Nigeria
    • Government Administration
    • 1 - 100 Employee
    • Executive Assistant
      • Sep 2011 - Feb 2012

      • Responsible for weekly news reports • Responsible for taking pictures of guests and events • Responsible in designing tarpaulins • Acts as a public relations officer • Organizing events • Responsible for weekly news reports • Responsible for taking pictures of guests and events • Responsible in designing tarpaulins • Acts as a public relations officer • Organizing events

    • Narrator/Video Creator/Virtual Assistant
      • Dec 2010 - Apr 2011

      • Responsible for data entry • Video marketing specifically in YouTube • Narrate videos • Make videos using Microsoft movie maker • Updating Database via Salesforce • Responsible for data entry • Video marketing specifically in YouTube • Narrate videos • Make videos using Microsoft movie maker • Updating Database via Salesforce

    • Registered Nurse
      • Nov 2010 - Feb 2011

      • Responsible for performing bedside care to the clients of the whole floor • V/S taking especially between general assessment times, when required. • Responsible for Intravenous Fluids follow ups. • Responsible in performing nursing procedures such as ECG taking, enema, HGT taking, catheterization, blood transfusions and the like. • Assists attending physician in medical and invasive procedures • Responsible for acquiring CSR supplies, examination results and items or equipments from other areas of the hospital needed for the care of the client. • Assists the charge nurse in performing his/her functions. • Acts as a mediator between the client and their attending physician whenever the charge nurse is not available or present, as such he or she also is an advocate of the client. • Accompanies the client whenever there is a need for the client to go out of his/her room for any special procedure to be done elsewhere. • Assumes full responsibility of client care from the time the client leaves the floor to the time the client arrives to his/her room. • Assists the medication nurse in administration of medications to the client provided the following conditions are met • Responds and assists in any code call from any area of the hospital. • Follow up patients especially those known to be having fever, in pain or in critical condition. Show less

    • Virtual Assistant
      • Mar 2010 - Dec 2010

      • Responsible for data entry • Sending out emails to clients • Telemarketing tradesmen in Australia • Responsible for Data Research • Updating Database • Responsible for data entry • Sending out emails to clients • Telemarketing tradesmen in Australia • Responsible for Data Research • Updating Database

    • United States
    • Outsourcing/Offshoring
    • 700 & Above Employee
    • Customer Service Representative
      • Dec 2009 - Mar 2010

      • Responsible for transferring calls to the right department. • answer phones professionally • respond to customer inquiries • research required information using available resources • handle and resolve customer complaints • provide customers with product and service information • process orders, forms and applications • identify and escalate priority issues • route calls to appropriate resource • follow up customer calls where necessary • complete call logs • complete call reports Show less

Education

  • Liceo de Cagayan University
    Bachelor’s Degree, Nursing
    2005 - 2009
  • Xavier University (PH)
    Associate's degree, Health Study Education
    2000 - 2004

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