Clarke Lamb

Senior Manager, Customer Success - North America and Europe at HammerTech
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Contact Information
us****@****om
(386) 825-5501
Location
United Kingdom, UK

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Bio

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5.0

/5.0
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Milton Walters

Clarke is one of those people that you can feel blessed to have met in your life. As a member of your team, managing internal and external relationships, driving culture - he is a star. When I met him my wife was extremely ill and subsequently died last year after a long illness. Clarke has been there every step of the way for me - and we live in different countries now but our friendship has grown into something that is very special to me. To recommend Clarke re his ability to undertake a role well that’s easy - just hire him if you can. But more importantly to have him as a friend - well that’s truly something - I know!

Tyler Eger

Clarke has an amazing ability to build rapport with clients while quickly delivering value. On top of that, he's an amazing internal asset as well – I constantly bounced both software and industry questions off of him and he always had a creative solution. I highly recommend Clarke as an incredibly client-focused SaaS professional.

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Credentials

  • Energy-Based Safety: 3-Part Series - Energy Wheel, Injury Severity and SCL Model
    Safety Function
    Jan, 2023
    - Nov, 2024
  • OSHA 10
    OSHA Safety Training Institute
    Jul, 2022
    - Nov, 2024

Experience

    • Australia
    • Software Development
    • 1 - 100 Employee
    • Senior Manager, Customer Success - North America and Europe
      • Mar 2023 - Present

      Appointed to build and lead the Customer Success and Implementation team as part of HammerTech's expansion into Europe.

    • Senior Manager, Customer Success
      • Jul 2020 - Mar 2023

      Founded in Melbourne, Australia in 2015, HammerTech is now used by leading construction companies in Australia, New Zealand, the United States, and Canada.HammerTech’s cloud-based software platform enables clients to consolidate safety, quality and daily field management processes into one paperless, integrated workflow that makes site operations and collaborations easy, organized, and centralized.

    • United States
    • Technology, Information and Internet
    • 300 - 400 Employee
    • Partner Development Manager
      • Jan 2019 - Jul 2020

    • Senior Customer Success Manager
      • Aug 2017 - Jan 2019

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Manager, Client Services
      • Oct 2015 - May 2017

      Managed the Australian Client Services team for Oracle's Textura Payment Management solution within Oracle's Construction & Engineering Global Business Unit. The client services team consisted of customer support representatives, account managers, integration support, and production support.

    • Senior Consultant, Client Services
      • Oct 2014 - Oct 2015

      As a Senior Consultant, my primary responsibilities were implementation and account management, where I managed 30+ commercial construction companies in the Western US region with annual construction values ranging from $100M to $3B.

    • Consultant, Client Services
      • May 2013 - Oct 2014

    • United States
    • Retail
    • 700 & Above Employee
    • Retail Sales
      • Sep 2011 - May 2013

    • United States
    • Financial Services
    • 700 & Above Employee
    • Mortgage Banking Intern
      • May 2012 - Aug 2012

  • D & G Concepts, Inc.
    • Scottsdale, AZ
    • Team Leader, Account Manager
      • Jul 2011 - Sep 2011

    • United States
    • Financial Services
    • 700 & Above Employee
    • Teller
      • Sep 2007 - Jun 2011

Education

  • University of Arizona
    Bachelor of Science, Business Administration - Marketing
    2009 - 2013
  • California Lutheran University
    2006 - 2007

Community

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