Lead Software Engineering Manager

• Jan 2021 - Present

Software Engineering Manager

• Aug 2020 - Present

- Created an SDLC and implement processes amongst the Software Engineering Team- Manage the day to day of the Software Engineering Team- Responsible for designing products and solutions from concept to delivery and beyond- Responsible for project budget and deadlines

Lead Solutions Engineer

• Jul 2017 - Aug 2020

- Leader of the Solutions Engineering Team:- Support the Solutions Engineering staff in building tools that streamline operations, automate and improve routine processes.- Work across departments and divisional lines to design and build new Utilities, providing training and documentation to the teams that will run / support them.- Manage the workload and road-map for the team- Escalation resource for technical support questions- Mentor / Coach for relevant technologies (Eg. PHP, SQL, REST APIs) - Document and enforce all stages of the SDLC Show less

Systems Architect

• Jul 2010 - Jul 2017

I design and create custom solutions for internal and external clients, often integrating with third party software and databases. I have utilised database connections, file exchange and API calls (via JSON, XML and SOAP web services).- Designed and provided proof of concept for integration with Salesforce.com using PHP, Javascript and HTML- Integrated with Service Now for Change Management, and tracking for all stages of the SDLC using PHP, Apache and JSON APIs- Provided direct support for advanced clients for data warehousing, CRM, and direct database reporting in Oracle.- Complex data conversion / ETL process design, improvement and implementation using PHP, Informatica and OCI / Oracle.- Created a web API based integration with MLB.com in PHP using XML and JSON based Web APIs. Show less

Application Systems Analyst

• Jun 2010 - Jul 2010

- Data conversion- Custom Reporting - 2nd tier client support

Senior Programming Analyst

• Jan 2008 - Jun 2010

- Implementing the new UK website aimed at generating internal sales revenue and anenhanced customer environment (including FAQ’s, product downloads and call logging)- Streamlining the product development process by integrating logging methods for quotegeneration, order placement, development, QA, deployment and customer sign off.- Continually improving the portfolio of integrations with useful industry partners (CRM, AccessControl, customer displays etc.)

Programming Analyst

• Jan 2006 - Jan 2008

- Responsible for the selection and training of Projects Technicians- Maintain the schedule for the team, including overtime and holidays.- Deliver large – scale and sensitive projects to their successful deployment and distributeinstallation and software support manuals to the appropriate departments.

Projects Technician

• Oct 2005 - Jan 2006

- Produce custom reports and functionality using a proprietary language MARC (based on C)- Convert and clean data from text files into a proprietary database using Microsoft Access,queries and VBA.- Provide customers with training on the structure of the proprietary database, databasemanagement and basic custom reporting.- Manage several projects from functional specification through to a production environmentand successful sign off from the satisfied customer.• Create small scripts and amend applications in PHP, VB and Delphi. Show less

Volunteer Teacher

• 2002 - 2006

- Classes with children ranging from 14 to 17 years old - Taught fundamentals of Engineering principles and collaboration. Challenges involved using engineering techniques and mathematics to resolve everyday problems in the engineering industry. I taught a class of approximately 40 pupils aged 14-17 years, with several classes competing against each other for the best solution, which is judged on novelty, economy and time management. Concepts included: - Interpreting design schematics and communicating manufacturing tasks - Budget control and allocation - Environmental / Ethical implications of projects - Managing limited resources to provide maximum benefit (either profits or strongest / longest bridge etc.) - Quality control and recall avoidance. Show less

Web Developer

• Jan 2004 - Oct 2005

- Designing websites and configuring domains, DNS settings and mailboxes. - Face to face dealings with customers for site design improvement and hosting configuration. - Providing support to customers using Web-mail or Outlook etc. - Designing websites and configuring domains, DNS settings and mailboxes. - Face to face dealings with customers for site design improvement and hosting configuration. - Providing support to customers using Web-mail or Outlook etc.

Engineering Drawing Consultant

• Jan 2003 - Jan 2004

• Converted Solid Models to 3rd angle projection Engineering Drawings. • Used Dimensioning, section views and document templates in Solidworks to create drawings. • Proof Read existing Engineering Drawings for design flaws and dimensioning errors. • Converted Solid Models to 3rd angle projection Engineering Drawings. • Used Dimensioning, section views and document templates in Solidworks to create drawings. • Proof Read existing Engineering Drawings for design flaws and dimensioning errors.

Programmer / Web Designer

• Jul 2003 - Oct 2003

- Designed an INTRANET site in raw HTML, including CGI scripting programmed in the ‘C’ language and some JavaScript for browser customisation. - Designed some basic Windows programs, using the MFC’s in ‘C++’. - Wrote and tested a file-cleanup program in ‘C’ to rebuild some index files for the data-logging system. - Designed an INTRANET site in raw HTML, including CGI scripting programmed in the ‘C’ language and some JavaScript for browser customisation. - Designed some basic Windows programs, using the MFC’s in ‘C++’. - Wrote and tested a file-cleanup program in ‘C’ to rebuild some index files for the data-logging system.

Web Designer

• Jan 2002 - Jul 2003

- Designed and maintained the Company website. - Optimising and improving the site to include E-drawings, Flash objects and compressed JPEG images. - Creating online applications for service automation. - Designed and maintained the Company website. - Optimising and improving the site to include E-drawings, Flash objects and compressed JPEG images. - Creating online applications for service automation.

Sales Advisor

• Jan 2000 - Jan 2002

- Securing sales of personal computers and all relating products. - Achieving the Top Sales awards and bonuses on numerous occasions. - Giving advice on PCs and other products, including software and peripherals. - Performing PC maintenance and repairs. - Securing sales of personal computers and all relating products. - Achieving the Top Sales awards and bonuses on numerous occasions. - Giving advice on PCs and other products, including software and peripherals. - Performing PC maintenance and repairs.