Clarisse Tu

Marketing & Social Media Chair at Women of Walgreens R11
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Contact Information
Location
San Francisco Bay Area
Languages
  • English Native or bilingual proficiency
  • Chinese Native or bilingual proficiency

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Credentials

  • Certified Immunizer
    American Pharmacists Association
    Feb, 2021
    - Sep, 2024
  • Certified Pharmacy Technician (CPhT)
    Pharmacy Technician Certification Board (PTCB)

Experience

    • United States
    • Retail Health and Personal Care Products
    • 1 - 100 Employee
    • Marketing & Social Media Chair
      • May 2021 - Present

      -Founding board member for CA/HI Chapter Membership Chair: May 2021 - April 2023 -Responsible for membership related affairs such as creation of member swags, member recognitions and awards, new member guidance and etc -Building Microsoft Teams, W Connect, and LinkedIn Member engagement in an afford to reach a boarder audience -> transitioning to Marketing & Social Media Chair Marketing & Social Media Chair: April 2023 - Present -Continue building presence via existing internal (Teams & W Connect) social platform and external platform (LinkedIn) -Collaborating with other business resource groups to promote events Show less

    • United States
    • Retail
    • 100 - 200 Employee
    • District Manager, Pharmacy and Retail Operation
      • Jun 2022 - Present

      -Lead a team of 13 stores with over 400 team members in the highest profit district in California and Hawaii-Ensure operational excellence to provide the best customer experience in the front end of the store and pharmacy -Coach and develop a continuous talent pipeline within and outside the district -Mentor high performing Store Managers outside own district as well as peer District Managers

    • District Manager, Pharmacy and Retail Operation
      • Sep 2019 - Jun 2022

      -Ensured operational excellence in 11-14 community pharmacy and retail stores to deliver optimal customer experience-Number 1 district in the the area on monthly ranking during tenure-Coached and develop current and future talent pipeline including growing a registered store manager to be the talent bench for district manager for the area (who was newly promoted in June 2022)-Raised over 71k in Red Nose Day fundraiser in 2022-Lead a team of 9 store manager/pharmacy manager recruiters across Monterey Bay - Bay Area who are in charge of recruitment of key positions (ie. pharmacists) as well as ensuring excellent onboarding experience Show less

    • Store Manager on Special Assignment
      • Dec 2018 - Aug 2019

      -Oversaw and conducted District Manager Retail and Pharmacy Operation visits at select group of opportunity “red” stores with a focus on root cause analysis and solution generation to turn around operation sustainably - was able to have ROI on business results within 1.5 months. -Mentor and onboard newly promoted store managers with a focus of Operation Analysis and Leadership Development -Planned and organized the reopen of the store in Paradise, CA affected by the fire in 10 day turnaround-Engagement Ambassador to coach store leadership on how to carry out action plans effectively to improve Team Member engagement leading to retention and career development Show less

    • Acting District Manager
      • Jul 2018 - Nov 2018

      -Covered a leave of absence while having the opportunity to lead as an acting district manager -Ensured operational excellence in 13 stores covering a leave of absence

    • Frontier Lead
      • Jun 2017 - Jul 2018

      -Focused on change management of sustainability of modern core leadership behaviors.-Worked alongside key stakeholders such as Directors of Pharmacy and Retail Operations and District Managers as well as any other Area leadership as consultants to provide feedback on their leadership behaviors-Cross collaborated with different functions across the field to support and ensure alignment for optimal store operation support

    • Store Manager
      • Aug 2007 - May 2017

      -Store Manager and other management positions such as Assistant Manager and Management Trainee

Education

  • University of California, Irvine
    Bachelor of Arts (B.A.), Cognitive Science
  • Argosy University
    Master of Arts (M.A.), Counseling Psychology
  • Stevenson School

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