Clarissa Kelly

Peer Mentor at Big Brothers Big Sisters of Johnson County
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Location
Iowa City-Cedar Rapids Area

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5.0

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Tyler Kulhanek

I have had the pleasure of working with Clarissa at the fieldhouse for nearly 2 years now. Throughout our time together Clarissa has been a great co-worker, mentor, and friend. Clarissa is detailed and diligent in her work, she constantly goes above and beyond in helping new patrons and employees while also staying focused on the task at hand. I hope I have the opportunity to work with Clarissa again in the future and I certainly recommend her to any future employer.

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Credentials

  • Seal of Biliteracy - Spanish
    Illinois State Board of Education
    May, 2020
    - Sep, 2024
  • Bloodborne and Airborne Pathogens
    University of Iowa Health Care
    Jul, 2022
    - Sep, 2024
  • Basic Life Support for Healthcare Providers (BLS)
    University of Iowa Health Care
    May, 2022
    - Sep, 2024

Experience

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Peer Mentor
      • Apr 2023 - Present
    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Volunteer Receptionist
      • Feb 2023 - Present

      -Responsible for checking in patients for their appointments and assisting them with completing the appropriate paperwork for that visit -Maintain an organized work space to accurately keep track of each patients files -Communicate effectively with both English and Spanish speaking patients -Complete government census forms at the conclusion of each shift -Responsible for checking in patients for their appointments and assisting them with completing the appropriate paperwork for that visit -Maintain an organized work space to accurately keep track of each patients files -Communicate effectively with both English and Spanish speaking patients -Complete government census forms at the conclusion of each shift

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Patient Care Technician
      • May 2022 - Present

      -Help maintain patient stability by periodically checking vital signs according to doctor orders -Accurately monitor and record intake and output information at specific time intervals -Ambulate patients per doctor orders and patient specifications/preferences -Perform blood sugar checks using a Nova Glucometer to monitor glucose levels -Assist patients with daily cares such as bathing, meals, voiding, and various comfort cares -Report observations and status changes to Charge Nurse or supervisor -Promptly answer patient call lights to address their needs Show less

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Facility Supervisor
      • Dec 2021 - Present

      -Oversee all 5 floors of a 334,000 square foot facility by doing hourly rounds and patron counts-Manage two Member Services Attendants and one Facility Attendant every shift-Utilize Connect2 Software to fill out accident reports, incident reports, and end of shift reports-Check out various recreation equipment to patrons and keep records to ensure their return-Train new employees on Fusion Software and their other duties-Ensure patron safety by being aware of emergency response protocols and following through on them when needed -Complete CPR and AED training in preparation for emergency scenarios -Act as a Campus Security Authority (CSA) to report offenses that occur in the Field House Facility-Monitor overall facility functionality by submitting work orders and equipment repairs to University of Iowa Facility Management -Demonstrate exceptional customer service by assisting patrons with Facility Tours, Membership Guidance, Phone Calls, and various other needs Show less

    • Member Services Attendant
      • Aug 2021 - Dec 2021

      -Sold 15 types of memberships to varying patrons in the Iowa City community -Responsible for maintaining an accurate cash drawer and reconciling at the end of each shift-Answer phone calls and assist patrons with any questions they have-Utilized Fusion Rec Management Software to check patrons in, create new membership accounts, deposit sport club fees, and make sales including lockers, memberships, and equipment -Knowledgeable on facility event schedule, location of various recreation areas in a 5 floor facility, and different membership types and prices-Ensure safety of patrons by closely monitoring who enters the building Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Lab Intern
      • Aug 2021 - Dec 2021

      Internship in The Bernd Fritzsch Lab through The Department of Biology at The University of Iowa. Lab focused on ear and hair cell development, regeneration, and evolution. Responsibilities included: -Maintain an organized and clean laboratory facility -Assist with laboratory procedures by keeping track of time for various wash cycles on the centrifuge, pipetting substances, and monitoring the temperature of lab materials -Followed safety guidelines during experiments and ensured others did the same -Observed my supervisor perform advanced laboratory experiments Show less

Education

  • University of Iowa
    Bachelor of Applied Science - BASc, Human Physiology
    2020 - 2024

Community

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