Experience

fourtitude.asia

• IT Services and IT Consulting
• 100 - 200 Employee

• User Experience Specialist & Writer

  • Feb 2023 - 11 months

  🎯 Facilitate stakeholder workshops to optimize digital solutions, ensuring utmost usefulness, desirability, and satisfaction in user journeys, touchpoints, and digital functionalities. 🖌️ Design wireframes, mock-ups, and prototypes based on insights from stakeholder workshops, usability testing, and user/client feedback. 🤝 Collaborate closely with designers, developers, and cross-functional teams, including business analysts, project managers, to analyze design requirements… Show more 🎯 Facilitate stakeholder workshops to optimize digital solutions, ensuring utmost usefulness, desirability, and satisfaction in user journeys, touchpoints, and digital functionalities. 🖌️ Design wireframes, mock-ups, and prototypes based on insights from stakeholder workshops, usability testing, and user/client feedback. 🤝 Collaborate closely with designers, developers, and cross-functional teams, including business analysts, project managers, to analyze design requirements, perform evaluations, and innovate solutions. ✍️ Craft user-focused, engaging content, enhancing the clarity and usability of digital interfaces for an improved overall user experience. Show less



Manr

• Canada
• Real Estate
• 1 - 100 Employee

• UX/UI Designer

  • Nov 2022 - Feb 2023

  🎨 Developed and established comprehensive brand guidelines and a design system for Manr, ensuring a consistent and memorable visual identity. ✒️ Transformed the marketing website by optimizing the sitemap and overhauling the user interface to drive user engagement and retention. 🚀 Led usability testing and conducted UX audits, resulting in significant improvements to the user experience, increased scroll depth, and a substantial reduction in bounce rates.



UBC Department of Psychology

• Canada
• Higher Education
• 1 - 100 Employee

• User Experience Researcher

  • May 2022 - Dec 2022

  Vancouver, British Columbia, Canada 🙌 Enhanced the accessibility and inclusivity of existing university resources by collaborating within a cross-disciplinary innovation team. 🔍 Conducted user interviews, affinity mapping, and usability testing to initiate enhancements for UBC's Psychology Student Guide and the Equity, Diversity, and Inclusivity website



Felicitytheapp

• Canada
• Health, Wellness & Fitness
• 1 - 100 Employee

• Psychological Researcher

  • Oct 2021 - May 2022

  Researched effective procrastination interventions within psychological literature to inform enhancements in FelicitytheApp based on evidence-backed insights

• User Experience Researcher

  • Jul 2021 - Sep 2021

  Coordinated and conducted user interviews to drive the development and enhancement of FelicitytheApp (a productivity app centered around psychological interventions), resulting in a user-centric experience.



UBC Faculty of Forestry

• Canada
• Higher Education
• 1 - 100 Employee

• Support Analyst (Learning Tech Rover)

  • Jan 2022 - Apr 2022

  🤝 Supported 20+ faculty members with 25+ learning technologies, emphasizing clear communication and technical writing skills. 📊 Conducted quantitative analysis and collaborated with faculty on learning analytics research to enhance future courses.



UBC Centre for Teaching, Learning and Technology

• Canada
• Education Management
• 1 - 100 Employee

• Education Technologist Assistant (Learning Tech Rover)

  • May 2021 - Dec 2021

  UBC Arts Instructional Support & Information Technology (Arts ISIT) 🌟 Provided Tier-1 educational technology support to faculty, resolving issues efficiently. 📚 Supported staff and faculty in using diverse teaching and learning platforms. 📖 Created user-friendly guides, documentation, and video tutorials. 🎯 Designed workshop materials for effective training sessions. 🖋️ Authored and curated technical content for the Arts ISIT website, providing valuable resources for faculty, staff, and students. 📄 Enhanced usability and accessibility by… Show more 🌟 Provided Tier-1 educational technology support to faculty, resolving issues efficiently. 📚 Supported staff and faculty in using diverse teaching and learning platforms. 📖 Created user-friendly guides, documentation, and video tutorials. 🎯 Designed workshop materials for effective training sessions. 🖋️ Authored and curated technical content for the Arts ISIT website, providing valuable resources for faculty, staff, and students. 📄 Enhanced usability and accessibility by updating outdated incurate documentation and tutorials. Technical Expertise: Proficient in troubleshooting and supporting over 25+ educational technologies used at UBC (e.g., Canvas, Zoom, Collaborate Ultra, Camtasia, WordPress, Kaltura, UBC Blogs, etc.) Show less



Kumon North America, Inc.

• United States
• Education Administration Programs
• 700 & Above Employee

• Assistant Instructor

  • Jan 2019 - May 2021

  Vancouver, British Columbia, Canada 🌟 Supervised and provided targeted educational support to K-12 students in small groups (2-6 students), delivering clear explanations that resulted in measurable improvements in student grades. 📚 Guided early learners (ages 3-6) in developing essential numeracy and literacy skills in personalized one-to-one or one-to-two settings, fostering a strong foundation for future academic success. 🤝 Maintained open and professional communication with parents, addressing their concerns… Show more 🌟 Supervised and provided targeted educational support to K-12 students in small groups (2-6 students), delivering clear explanations that resulted in measurable improvements in student grades. 📚 Guided early learners (ages 3-6) in developing essential numeracy and literacy skills in personalized one-to-one or one-to-two settings, fostering a strong foundation for future academic success. 🤝 Maintained open and professional communication with parents, addressing their concerns and inquiries, ensuring a collaborative and supportive learning environment. Show less



Greater Heights Learning Academy

• Special Education Assistant

  • Aug 2019 - Apr 2020

  Coquitlam, British Columbia, Canada 🌟 Supported children with Mild-to-Moderate Intellectual Disabilities, ADHD, Autism (ASD), and OCD, fostering a positive learning environment. 📚 Provided tailored academic and emotional support, enhancing student engagement and well-being. 💼 Collaborated with therapists to deliver specialized therapies for comprehensive student care. 🧠 Implemented effective behavior management strategies, resulting in improved student behavior. 🛠️ Assisted teachers with materials… Show more 🌟 Supported children with Mild-to-Moderate Intellectual Disabilities, ADHD, Autism (ASD), and OCD, fostering a positive learning environment. 📚 Provided tailored academic and emotional support, enhancing student engagement and well-being. 💼 Collaborated with therapists to deliver specialized therapies for comprehensive student care. 🧠 Implemented effective behavior management strategies, resulting in improved student behavior. 🛠️ Assisted teachers with materials preparation and technology troubleshooting for seamless classroom operations. Show less