Global Payroll Process Lead

• Jan 2023 - Present

Global Payroll Specialist

• Mar 2021 - Dec 2022

HR & Payroll Assistant Manager (Secondment)

• Sep 2020 - Mar 2021

Seconded to a bank focusing on HR shared services and payroll.HR Operations• Administers HR operations processes in the areas of on-boarding, off-boarding, work pass management, data management, benefits administration and employee life cycle management• Ensure data accuracy and integrity in employee records in the HRIS related to onboarding, employment changes and off-boarding administration• Preparation of ad-hoc reports for management reporting and quarterly cost center expense report for finance reporting• Work closely with HRBP and overall HR team to support and execute all HR-related initiatives• Management of annual compliance check and declaration, block leave requirement, and activities which supports business continuity planning• Administration of employee benefit plan in accordance with HR policies• Manage training sponsorship applications, registration and payment for training programs• Manage employees’ queries regarding HR policies, benefits, payroll and general people related mattersPayroll Management• Manage the timely and accurate processing of payroll (main run, new hire, off cycle), statutory related benefits, income tax reporting, payroll accounting for an entity with approx. 1000 headcounts• Review and validate data in relation to payroll (main run, new hire, off cycle), statutory related benefits and income tax reporting for an entity with approx. 200 headcounts• Manage the outsourced payroll provider by adhering to the contract and SLA Show less

Senior Payroll Consultant

• Jul 2020 - Mar 2021

• Lead, mentor, and review payroll deliverables of 3 junior members for 30 clients, providing guidance and served as a resource

Payroll Consultant

• May 2018 - Jul 2020

• Process the regional sales commissions (Singapore, Malaysia & Thailand) for a client in the retail industry• Advise clients in Payroll, CPF and Tax reporting matters to ensure full compliance with local law and regulations• Process IR21 and government claims with the respective government agencies• Ensure internal processes are in compliance with internal and external audit (OSPAR)• Work closely with team members on the continuous business improvement activities and streamlining of processesKey Achievements• Implemented and rolled out as a standard template, an excel sheet to validate year-end tax figures against payroll figures, resulting in reduced human error and faster turnaround time• Handled a change request by revamping the commissions excel template to accommodate the client’s change in reward scheme within a short notice period of 2 weeks• Spearheaded monthly learning program in FY20 within payroll team to promote sharing of knowledge and best practices, resulting in improved communications and interactions within the team Show less

Payroll Specialist

• Mar 2017 - May 2018

• Handled monthly payroll-processing for more than 20 MNC clients (Financial Services, Technology, Insurance industry and more) with cumulative headcount of 1500 within stipulated timeline, not including ad-hoc payroll cycles • Administered end-to-end processing of payroll reports with accurate computation and compilation of different wages and statutory-related deductions. • Managed payroll queries and provide accurate information to clients with regard to payroll processing, financing, analysis and local statutory to ensure data integrity and compliance to local legal requirements • Involved in the year-end Tax Processing (IR8A,IR8S,A8A,A8B) for MNC clients with cumulative headcount of 1500 • Liaised closely with CPF Board and IRAS with regard to statutory queries • Monthly reconciling of the General Ledger report • Upheld client confidence and protects payroll operations by keeping information confidential •Preparing of Fund Request and Transaction Statement for clients •Updating of Bank Statement and uploading of Bank files on HSBC and Citibank platform • Maintained team cohesion with other essential payroll operation performers by reconciling payroll-processing with financing and statutory fillings • Performing data migration (Payroll, Employee Details) as well as data validation from the old system to new system • Conducted payroll software parallel/shadow runs to ensure payroll is calculated accurately in the new system before going live •Worked closely with the Technical team to improve the system by identifying technical errors and suggesting improvements to the logic of the system Show less