Experience

Child & Family Services of Central Manitoba Inc.

• Canada
• Government Administration
• 1 - 100 Employee

• Intake Worker

  • Aug 2022 - Present

  • Investigates child protection referrals and screens intakes within the Central service area. Thoroughly collects information. • Interviews children at schools to understand their lived experiences and visits parents/guardians at homes to discuss any relevant concerns. Facilitates a safe, non-judgmental environment for all involved parties to participate. • Completes intake assessments and documentation including: Prior Contact Check, Safety Assessment, Probability of Future Harm, Statements of Harm/Danger, Closing and/or Transfer Summaries. • Regularly consults with Supervisor about service delivery, efficient case management and personal development. Show less



Planet Fitness

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Member Services Representative

  • Sep 2020 - Jan 2023

  • Created a welcoming front desk environment; checked in members, sign ups, updated billing and cancelled/froze memberships as requested. Alternated reception with other staff to clean gym equipment. • Answered the phone using scripts to consistently address customer inquiries. Regularly contacted members about overdues. • Accountable work ethic accomplished tasks with minimal supervision. • Worked as an overnight staff exclusively from Jan 2021 to Aug 2021. • Created a welcoming front desk environment; checked in members, sign ups, updated billing and cancelled/froze memberships as requested. Alternated reception with other staff to clean gym equipment. • Answered the phone using scripts to consistently address customer inquiries. Regularly contacted members about overdues. • Accountable work ethic accomplished tasks with minimal supervision. • Worked as an overnight staff exclusively from Jan 2021 to Aug 2021.



N.E.E.D.S. Inc

• Winnipeg, MB

• Practicum Student - Settlement Worker in Schools

  • Sep 2021 - Apr 2022

  • Facilitated classes to introduce newcomer and refugee clients to the Canadian school system. Encouraged clients in their pursuits. • Collaborated with teachers in Winnipeg schools to assist clients with schoolwork. Met with clients in remote one-on-one sessions to practice English as an Additional Language (EAL). • Completed assessments to determine client strengths/needs and acquired experience conducting interviews and client goal setting. • Sent paperwork to supervising staff for feedback. Regularly consulted with Field Instructor regarding personal development and self-reflection. Show less