Systems Administrator

• Nov 2022 - Present

• Installing and configuring software, hardware and networks • Monitoring system performance and troubleshooting issues and outages • Ensuring security and efficiency of IT infrastructure • Managing network servers and technology tools • Set up accounts and workstations • Monitor performance and maintain systems according to requirements • Ensure security through access controls, backups and firewalls • Upgrade systems with new releases and models • Develop expertise to train staff on new technologies • Build and internal wiki with technical documentation, manuals and IT policies • Establish the needs of users and monitor user access and security • Monitor performance and manage parameters in order to provide fast responses to front end users • Consider both back-end organization of data and front-end accessibility for end-users • Further refining the physical design to meet system storage requirements • Maintain data standards, including adherence to the Data Protection Act • Write database documentation, including data standards, procedures and definitions for the data dictionary (metadata) • Control access permissions and privileges • Develop, manage and test back-up and recovery plans • Ensure that storage and archiving procedures are functioning correctly • Carry out capacity planning • Work closely with IT project managers, database programmers and multimedia programmers • Communicate regularly with technical, applications and operational staff to ensure database integrity and security • Commission and install new applications and customize existing applications in order to make them fit for purpose • Manage the security and disaster recovery aspects of a database Show less

ICT Tutor

• Sep 2021 - Present

President

• Feb 2022 - Nov 2022

Administrative Officer

• Oct 2017 - Oct 2019

Managed all sales, teaching of short computer courses and managed the kabwe branch. Managed all sales, teaching of short computer courses and managed the kabwe branch.