Clarence Dawson
Senior Project Manager at Teamwork Commerce- Claim this Profile
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Bio
Credentials
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Are Leaders Born or Made?
LinkedInApr, 2019- Nov, 2024 -
Lead Like a Boss
LinkedInApr, 2019- Nov, 2024 -
Cert Prep: Project Management Professional (PMP)®
LinkedInMar, 2019- Nov, 2024 -
Leading Change
LinkedInMar, 2019- Nov, 2024 -
Strategic Thinking
LinkedInMar, 2019- Nov, 2024 -
BRMP, Business Relationship Managment Professional
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Experience
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Teamwork Commerce
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United States
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Retail
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100 - 200 Employee
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Senior Project Manager
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Sep 2019 - Present
With 35 years’ experience in retail technology, Teamwork Commerce knows how important it is to stay ahead of the ever-changing retail landscape. We are the industry-leading global omnichannel software solution to unify all retail operations. We provide retailers with Point of Sale, Order Management System, Inventory Management, Secure CRM, and Analytics for Mid-Enterprise level specialty retailers. Fully localized in all major markets and in twelve languages, Teamwork Commerce provides a service-focused approach trusted by some of the largest retailers in the world. Show less
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Point & Pay
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Oldsmar Florida
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Technical Intergration Specialist
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Mar 2019 - Aug 2019
Responsible for client software partner technical integrations with the Point & Pay Saas payment processing platform. Responsible for client software partner technical integrations with the Point & Pay Saas payment processing platform.
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Dealertrack
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United States
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Software Development
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700 & Above Employee
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Senior Implementation Specialist
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Jan 2017 - Feb 2019
Managed the on-site and remote installation projects and training for Dealertrack Dealer Management Software for new & existing clients. Executed on-site configuration and QA testing of web-based DMS solutions during system conversions with members of the client's management team. Explained complex, technology-related issues in basic, understandable terms to clients to help adjust internal business processes. Trained clients on Accounting, Inventory Management, Vehicle Contracting, and Parts & Service Department management modules of DealerTrack software. Managed onsite teams during implementation events to ensure effective client training and customer satisfaction Show less
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Mattress Firm
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United States
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Retail
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700 & Above Employee
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Project Manager
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Jun 2014 - Dec 2016
Developed IT & Retail enterprise-level project plans and managed project resources, project status, timelines, deliverables, and budgets. Managed senior level project steering committees, led cross-functional project team meetings, and developed executive presentations and reports to facilitate project evaluation, process improvement, and risk remediation.Worked with project team members to allocate resources, track project progress, identify roadblocks, budget and manage expenses, and ensure timely project task completion. Accessed & managed vendors, negotiated vendor contracts, and obtained statements of work during projects for the Chief Information Officer and senior company management. Show less
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Project Lead Implementation
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Mar 2013 - Jul 2014
Managed 10-20 member project teams implementing Microsoft Dynamics ERP during on-site store conversions across 11 states and over 300 retail locations. Developed retail store system conversion, training, and implementation plans to support three-week point of sale change over events. Acted as a liaison between in-market project teams, corporate IT support, and corporate senior leadership to ensure no interruption in normal business operations during conversion and implementation events. Created and facilitated new project team member on-board sessions, Microsoft Dynamics training, and team building events. Led cross-functional training for District Managers, Store Managers and Retail Associates Show less
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