Clare Hughes

Client Success Manager at Interlaced.io
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Contact Information
us****@****om
(386) 825-5501
Location
Newport Beach, California, United States, US
Languages
  • Spanish Limited working proficiency
  • English Native or bilingual proficiency

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Bio

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5.0

/5.0
/ Based on 2 ratings
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Kristjanna Stevens

Wow, there’s so much good to say about Clare. It was always a pleasure to work with her, even on the challenging projects. She was always sets her teams up for success and her commitment to excellence is always 110%. Her work truly speaks for itself. She is brilliant, honest, organized, kind, and a quick learner. There’s truly no obstacle that Clare can’t, and won’t, overcome with grace. She is an inspirational team member and always leading by example. I would move mountains to work with Clare again; she’s that good.

Jennifer Pikoos

Clare is an extremely intelligent, resourceful, and passionate person in anything she does! She has an extraordinary work ethic, is very compassionate, and balances all components of her job role and responsibilities to achieve the most successful outcomes. I would work again with Clare given any opportunity, and would highly recommend her to any organization that wants someone with high potential, an ability to achieve results, and someone who works and leads with kindness.

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Experience

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Client Success Manager
      • May 2022 - Present

    • United States
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Corporate Administration Manager | HR/General Affairs Dept.
      • Sep 2021 - May 2022

    • General Affairs Administrator | HR/General Affairs Department
      • Sep 2019 - Sep 2021

      • Areas of responsibility included, but were not limited to, event planning, team member engagement and support, company communications, policy management, mobile telecommunications, company equipment, budget management, travel management, vendor management, contract negotiations, system management.

    • General Affairs Analyst | HR/General Affairs Department
      • Aug 2018 - Sep 2019

      • Areas of responsibility included, but were not limited to, event planning, team member engagement and support, mobile telecommunications, company equipment, invoicing and budget tracking, travel management, vendor management, facility support, system management.

    • Escalated Case Coordinator | Consumer Affairs Department
      • Jan 2017 - Aug 2018

      • Established and cultivated working relationships with dealerships and field personnel • Clearly defined customer concerns and worked to resolve concerns through comprehensive follow up and involvement of appropriate resources • Assessed the status and risk level of cases to minimize legal exposure and liability • Utilized persuasive methods to acquire desired objectives; presented solutions that mutually satisfied• Managed customer cases in Siebel to ensure milestones and commitments were clearly established and met Show less

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Kia National Consumer Affairs Analyst
      • Oct 2016 - Jan 2017

      • Apprised customers of settlement updates for the Fuel Economy Class Action lawsuit • Utilized AS400 to manage data for processing, issuing, and tracking reimbursements • Compiled weekly data for lost or expired reimbursement reissue requests • Reviewed and edited payment requests for proper documentation and accuracy • Assisted the product liability team in conducting initial customer calls to obtain accident documentation • Apprised customers of settlement updates for the Fuel Economy Class Action lawsuit • Utilized AS400 to manage data for processing, issuing, and tracking reimbursements • Compiled weekly data for lost or expired reimbursement reissue requests • Reviewed and edited payment requests for proper documentation and accuracy • Assisted the product liability team in conducting initial customer calls to obtain accident documentation

Education

  • Northern Arizona University
    Bachelor's Degree, Business Administration and Management
    2012 - 2015
  • Ecole supérieure de Commerce de Rennes
    International business studies & French culture and language studies, 4.0 GPA
    2015 - 2015

Community

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