Experience

Home Instead UK

• United Kingdom
• Hospitals and Health Care
• 200 - 300 Employee

• Business Development Consultant

  • Feb 2022 - Present

• Quality Support Manager

  • Feb 2014 - Present

  Working with the Quality Team to set standards to ensure franchise and regulatory requirements are met across all countries. Support to review, follow and implement Home Instead policies and procedures. Deliver Training to Franchise Owners, Nominated Individuals, and Registered care managers. Audit franchise standards, monitor performance by gathering data, provide tailored support for offices based on their franchise journey. Identify areas of improvement and recommend continuous improvement. Passionate about driving technology in care. Show less



Heron Care LTD

• Prescot

• Care Manager

  • Mar 2007 - Feb 2014

  To manage the day to day running of Care operations in the Knowsley area, ensuring compliance with the Essential Standards of Quality and Safety and adhering to The Health and Social Care Act 2008 (Regulated Activities) Regulations 2009 in all aspects. To manage the day to day running of Care operations in the Knowsley area, ensuring compliance with the Essential Standards of Quality and Safety and adhering to The Health and Social Care Act 2008 (Regulated Activities) Regulations 2009 in all aspects.