Experience

Ten Forward Finance Ltd
• Head Of Client Services

  • Nov 2016 - Present


MJA Accounting

• Australia
• Accounting

• Accountant

  • May 2011 - May 2016

  MJA Accounting is a 5 partner public practice firm based in Australia. The services they provide include business and accounting advice, Income tax and GST reporting, SMSF, and succession planning to a client base of mainly SMEs with a turnover of generally less than 10 million. Responsibilities included: • Completing monthly, quarterly and Annual Business Activity Statements; • Completing processing of financials & tax returns for individuals, companies, trusts and SMSFs; • Preparing tax estimates; • Conducting interviews for individual and small business tax clients; • Worked closely with a Partner including direct client contact on a small client base servicing medium to high net worth clients in a range of industries. • Involved in an active role in helping business clients with MYOB, Intuit QuickBooks and Reckon Accounts Programs; • Responsible for Bank Link procedures and client queries in this regard; • Knowledge of desktop and online versions of MYOB, Intuit QuickBooks, Reckon Accounts and Reckon Home & Business. • Training of graduate accountants in general office tasks, BAS and tax processes; • Conducting general office procedures such as: reception, phones, filing, backups, loading client files, client queries, etc; Key Achievements: • Gained confidence of senior partner and his clients as first point of contact within first couple of years; • Quick promotion in duties from a graduate role to finalising client accounts and creating own client base; • Creating an interactive program for high school work experience students to allow them to appreciate what is involved in working in a public practice accounting firm. Show less



Coles

• United States

• Checkout Supervisor

  • Nov 2006 - Apr 2011

  Supervisor and Service Assistant Responsibilities included: • Shift supervision and cashier duties. In this role I solved team member and customer problems, and helped lead the service team in great customer service; • Solving customer over the phone queries; • Store opening and closing procedures; • 6 monthly stock counts; • In the supervisor role I was also responsible for cash draw balances including close of business balances. Supervisor and Service Assistant Responsibilities included: • Shift supervision and cashier duties. In this role I solved team member and customer problems, and helped lead the service team in great customer service; • Solving customer over the phone queries; • Store opening and closing procedures; • 6 monthly stock counts; • In the supervisor role I was also responsible for cash draw balances including close of business balances.



Pureharvest

• Australia
• Food and Beverage Services
• 1 - 100 Employee

• Secretarial & Laboratory Work

  • Dec 2005 - Apr 2011

  Pureharvest is an organic food manufacturing and distribution company. Responsibilities included: • Assisting in packaging products; • Laboratory assistant - testing products and factory work surfaces; • Retention samples sorting and record keeping; • filing and general administrative duties; Pureharvest is an organic food manufacturing and distribution company. Responsibilities included: • Assisting in packaging products; • Laboratory assistant - testing products and factory work surfaces; • Retention samples sorting and record keeping; • filing and general administrative duties;