Experience

Ocean Integrated Services

• United Kingdom
• Facilities Services
• 1 - 100 Employee

• Business Development Manager

  • Apr 2009 - Present

  Focusing the team upon our yearly target of £6 million and ensuring sufficient outbound telesales calls are made and PQQ's successfully completed to facilitate the growth of the company.Tender - Presentation - Win is achieved.Working closely with the Managing Director and Commercial Director to generate innovations and business objectives for the newly formed company within the Ocean Group.Writing tenders to generate new business within the private sectors.Presenting proposals with the relevant Operational Manager to secure new business.Attending trade shows to generate interest in Ocean's approach to contract cleaning and Facilities Management. Compiling reports on the sales team's progress to provide insight into our conversion rates. Thus enabling informed decisions to be made on our approach and profit margin for future bids. Attending monthly management meetings and composing a sales report for the quarterly directors meeting.



Templewood Specialist Services

• Group Operations Manager

  • Jan 2007 - Feb 2009

  Organised all of the required Legal Documentation for MD, Head Trainer and Dogs to Travel to Libya once initial phase of training was complete- Managed all Customer Relations for 150 deployments per month- Managed Vehicle fleet- Managed HR Procedures with Staff- Office Manager- Managed relocation of our Main Offices in Aldgate (London) to Standlake (Northmoor, Oxford)- PA to Managing Director (8 months – until full time PA recruited allowing me to concentrate on the Dog Handling Operation)- Recruited Administrative Staff- Support to HR Manager- Carry out Staff Appraisals with my team of employees- Implemented Quality Management system (Related to ISO 9001)- Implemented Security Screening of all employees (Criminal Records Bureau)- Held Licences for Possession of Explosives and Drugs for training purposes (Quarterly Checks undertaken by Thames Valley police on procedures)

• Group Operations Manager

  • Jan 2007 - Feb 2009

  Organised all of the required Legal Documentation for MD, Head Trainer and Dogs to Travel to Libya once initial phase of training was complete- Managed all Customer Relations for 150 deployments per month- Managed Vehicle fleet- Managed HR Procedures with Staff- Office Manager- Managed relocation of our Main Offices in Aldgate (London) to Standlake (Northmoor, Oxford)- PA to Managing Director (8 months – until full time PA recruited allowing me to concentrate on the Dog Handling Operation)- Recruited Administrative Staff- Support to HR Manager- Carry out Staff Appraisals with my team of employees- Implemented Quality Management system (Related to ISO 9001)- Implemented Security Screening of all employees (Criminal Records Bureau)- Held Licences for Possession of Explosives and Drugs for training purposes (Quarterly Checks undertaken by Thames Valley police on procedures)



H R Owen

• Divisional Facilities and Projects Manager

  • Mar 1995 - Feb 2006

  Following the closure of our Showroom on the A40 and the restructure of the Divisions Hierarchy, I was tasked with managing all of the Division’s facilities and relevant contracts in place whilst overseeing annual BMW audits relating to all of our business processes across the businesses we had – Holland Park BMW, Chiswick BMW & MINI and Heathrow BMW & MINI. I was also Health and Safety Officer and HR Advisor for the Division. - Dealing with all aspects of the Human Resources Department- Line Manager for 3 Reception staff- Advertising vacancy’s for positions within the business (agencies, local press, internal vacancy listing)- Recruiting of administrative staff- Carry out inductions with all new starters- Carry out initial 3 month review with their line manager to review their progress since joining the business- Designed an introduction pack for new employees containing Health & Safety Information, Employment Information, details about the business, handbook etc…- All clerical work associated with Contracts, Job Descriptions, and Expression of Wish, Pension details, company car details, next of kin, and salary/bank details.- All personnel data inputting – Gemini version 11- Arrange all Training for productive / non productive with BMW (UK) Limited.- Productive/non-productive monthly salaries, workout efficiency for each technician.- Deal with all Health and Safety for the business including carrying out Risk assessments with Health & Safety representatives for the group - First Aider & Fire Marshall - Arrange Launch nights for New Models and New Businesses- Arrange staff events – Christmas parties & quartile events (Quiz Nights etc...)- Order and maintain dealership stationary - Lead projects for BMW – QMA and Retail Standards – dealing with the business processes. - Achievements of 95% QMA & 100% Retail Standards