Experience

Neuroendocrine Cancer UK

• United Kingdom
• Non-profit Organization Management
• 1 - 100 Employee

• Marketing and Communications Officer

  • Nov 2019 - Present



The Smallpeice Trust

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• PR Executive

  • Nov 2017 - Nov 2019

  My job is to support the Head of Marketing in identifying press opportunities, writing press releases, news items, attending private and public events, and working alongside an external agency to land articles in national and regional publications. Creating a monthly blog and distributing it to a group of members via MailChimp. Managing and creating website content.

• Marketing Executive

  • Apr 2016 - Nov 2017

  Profile raising, corporate branding, digital and printed collateral, website management, digital and social marketing. I successfully created and managed marketing campaigns and increased social engagements and created the quarterly monthly newsletter, alongside monthly email marketing.I managed branded goods and worked alongside external media agencies.

• Marketing Officer

  • Sep 2014 - Apr 2016

  Duties initially running promotional campaigns and preparing copy for company collateral. Working closely with the Head of Marketing I have helped re-brand the entire organisation including a new logo, collateral, merchandise, values, and website. In addition to this, we have raised the company profile and increased website statistics. I have also doubled and trebled social media followers and managed successful promotional campaigns to fill courses. I work closely with the Education department and support STEM activities and production of Business development material. Show less

• Education Administrator

  • May 2014 - Sep 2014

  Initially, a 3-month contract, my role as an Education Administrator involved primarily managing student applications and personal data through the use of a CRM system.Event management was involved in the way of creating complex rooming lists and dinner event plans. Working in an administration office meant being responsible for greeting daily visitors, answering queries and dealing first hand with parents on a daily basis. Attending residential courses and performing first aid when necessary and managing student welfare was key to this role. Show less



Mills CNC

• United Kingdom
• Machinery Manufacturing
• 1 - 100 Employee

• Sales and Marketing Administrator

  • Nov 2010 - Nov 2013

  I managed the front of house reception while preparing quotations and sales documents for a team of sales managers. Administrative duties and also providing content for the company website and external promotional sites. Supporting a team of 9 business managers and 2 directors was a very full on but exciting responsibility. Customer visits involved providing hospitality and organising events. Working in the machinery industry meant attending exciting road shows and providing information while working on a busy stand. Show less



i2i Services Ltd (Advanse)

• Human Resources

• Online Advertising Co-ordinator/Copywriter

  • Jun 2007 - Jun 2010

  Working for i2i involved coordinating & uploading online advertising for 2 FTSE 250 companies on a daily basis requiring excellent time management and prioritisation. This often included writing and maintaining online job advertisement copy ensure accurate information and outstanding proof reading skills. I worked with clients and job advertising sites to create appropriate and innovative campaigns, through researching market trends and job site performance. I was also involved in training team members in campaign management and new programmes. Also appointed as an editor of the internal newsletter which requires strong networking, research and an understanding of the organisation’s values and achievements. Show less



Alliance & Leicester

• Financial Services
• 100 - 200 Employee

• Customer Services Advisor

  • Apr 2002 - Jun 2006

  Responsible for providing accurate customer information regarding savings and investments which required a high degree of confidentiality and a full appreciation of Data Protection and associated legislation. Handing customer complaints in a professional and calm manner. Undertaking all aspects of the role to ensure all performance indicators are achieved, including promoting new products and services. Role also included minute taking and diary management for Team meetings and Team Leaders. Responsible for providing accurate customer information regarding savings and investments which required a high degree of confidentiality and a full appreciation of Data Protection and associated legislation. Handing customer complaints in a professional and calm manner. Undertaking all aspects of the role to ensure all performance indicators are achieved, including promoting new products and services. Role also included minute taking and diary management for Team meetings and Team Leaders.



Matalan

• United Kingdom
• Retail
• 700 & Above Employee

• Retail Assistant and Customer Service Help Desk

  • Apr 1999 - Nov 2001

  Mainly involved operating tills, stock replenishment, cash handling, and customer queries face to face and via telephone Staff supervision including staff rotas Complaint handling and end of day cashing up Mainly involved operating tills, stock replenishment, cash handling, and customer queries face to face and via telephone Staff supervision including staff rotas Complaint handling and end of day cashing up