Experience

Oxford Brookes University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Deputy Operations Manager

  • Jul 2022 - Present

  As part of the Faculty of Health and Life Sciences, I work closely with the Operations Manager and senior Faculty and Directorate staff in ensuring the effective and efficient administration of the Competence Test Centre provision within the Faculty and the management of processes related to the development and contractual requirements of the provision.

• Executive Office Manager and Executive Assistant

  • Apr 2018 - Jul 2022

  I provide comprehensive, professional, confidential, administrative support to the Director of Finance and Legal Services and Deputy Director of Finance. This includes prioritising incoming communications and drafting replies as appropriate, maintaining electronic diaries and scheduling and organising meetings with relevant attendees, ensuring Director is fully prepared for all meetings with appropriate papers, dealing with incoming queries without referring to Director where possible and organising attendance at and travel to conferences.As part of my role I maintain and complete Directorate finance records which involves collating and submitting credit card expenditure and expenses and using the E-Procurement system to order goods and services, raise invoices and authorise purchase orders within the agreed financial limits.I am also responsible for preparing and collating papers and ensuring deadlines are met for major university committees (Board of Governors, Finance and Resources Committee and Audit Committee). This involves liaising between the Director and the Head of Secretariat to agree the annual schedule of major committee meetings and briefings, managing the administration of committee business so that all papers are received on time, and monitoring deadlines on behalf of the Director and proof reading and checking the accuracy of papers.I provide support to the Directorate Senior Management Team. This involves ensuring that appropriate systems are in place for monitoring staff attendance, flexitime, sickness, holiday and training. I support team members with the recruitment process, including organising and managing interview schedules. I arrange directorate events including the annual directorate all staff away day and a number of teambuilding/social events each year. I also take minutes at meetings: book venues, refreshments and equipment; organise related papers and produce itineraries and agendas. Show less



Birmingham City University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Programme Administrator

  • Feb 2015 - Apr 2018

  In this role I was responsible for administering the BA (Hons) English, MA English Linguistic Distance Learning and MA Creative Writing courses. I was involved in the entire student life-cycle from enrollment through to graduation. The role involved dealing with all staff and student queries, enrolling students, completing and processing student change of circumstances forms, updating and maintaining student records, entering student marks and processing paperwork for examination boards, dealing with student transcript requests, servicing committee meetings such as the School Academic Board and Student Feedback Forums and attending and assisting at events such as Open Days, Clearing helpline and Graduation Ceremonies. Show less

• Assessments Administrator

  • Jan 2013 - Feb 2015

  This role involved administering the assessment process and procedures for a number of courses within the Faculty of Health, Education and Life Sciences. Responsibilities included entering marks on the SITS database, processing paperwork for examination boards, attending and minuting exam board decisions, confirming student progression, writing to students on the completion of their studies and providing them with academic transcripts and arranging exam invigilation.



Centre for Alternative Technology

• United Kingdom
• Environmental Services
• 400 - 500 Employee

• Education Support Officer

  • Jul 2011 - Dec 2012

  This role involved organising day visits for school, university and college groups to the visitor centre. Key responsibilities included liaising with teachers regarding a suitable tuition programme for their students, booking staff and rooms for teaching, booking catering and onsite accommodation for groups if required, meeting and greeting groups and giving introductory talks, processing invoice requests to send to Finance department, collecting feedback from visiting group, producing marketing materials and line managing the Marketing Assistant and working alongside Education department to implement improvements to teaching. Show less

• Accounts and Student Finance Assistant

  • Aug 2010 - Jul 2011

  This role was based in the Finance Department . My role was larger based on the sales ledger but I also provided so purchase ledger cover. Responsibilities included invoicing clients and customers and confirming receipt of income on the system, chasing any outstanding client or student debt, setting up payment plans for students and dealing with fee inquiries. collecting and banking cash payments from our trading outlets and recording income on reconciliation spread sheets and processing cheque payments. Show less



Cyngor Sir Ynys Môn | Isle of Anglesey County Council

• United Kingdom
• Government Administration
• 200 - 300 Employee

• Finacial Assessment Officer

  • Dec 2009 - Aug 2010

  In this role I assessed client contribution towards their residential/nursing care through means testing. My main responsibility was to calculate client contribution based on information provided and write to clients, their next of kin and care providers to inform them on contribution and respond to any queries they had. I was also responsible for checking invoices from care providers and dealt with more serious matters much as deferred property charges and potential cases of financial deprivation. Show less

• Client Finance Clerk

  • Jan 2009 - Dec 2009