Experience

EPPING HERMANN FISCHER Patentanwaltsgesellschaft mbH

• Germany
• Legal Services
• 1 - 100 Employee

• Patent Paralegal

  • Jan 2023 - Present



Ozolea

• Castegnato, Lombardia, Italia

• Foreign Trade Assistant - US market

  • Nov 2021 - Apr 2022

  My job consisted in keeping contacts with "old" customers, as well as reaching new potential ones, in the American (US) market. I would also get in touch with dairy cooperatives to introduce the benefits of the product the company was offering, highlighting how they could also profit from its introduction into the dairy chain. In February 2022, I also had the pleasure to take part in the World AG Expo in Tulare, CA (USA), an opportunity which gave me yet another insight into American culture. Show less



Terme di Sirmione SpA

• Italy
• Wellness and Fitness Services
• 100 - 200 Employee

• Booking - Contact Center Officer

  • Sep 2021 - Nov 2021

  Among my main tasks were the support and assistance of customers with new, as well as already existing, bookings they had to make for the different areas included in Terme di Sirmione, i.e. hotel bookings, thermal wellness and retreat area, and thermal medicine. All three fields required an uttermost attention to the client; thus, it was my task to listen to their requests, in order to give my best to fulfill them. Among my main tasks were the support and assistance of customers with new, as well as already existing, bookings they had to make for the different areas included in Terme di Sirmione, i.e. hotel bookings, thermal wellness and retreat area, and thermal medicine. All three fields required an uttermost attention to the client; thus, it was my task to listen to their requests, in order to give my best to fulfill them.



Piani di Clodia

• Italy
• Hospitality
• 1 - 100 Employee

• Receptionist front-office

  • May 2018 - Oct 2020

  Seasonal job as Front-office receptionist (as well as back office support) at Piani di Clodia Holiday Park, on Garda Lake, during the summer for 3 years. The job allowed the further improvement of my language skills (English and German firstly), as well as my collaborative spirit (communication with all the sectors of the holiday park) and customer relations. Seasonal job as Front-office receptionist (as well as back office support) at Piani di Clodia Holiday Park, on Garda Lake, during the summer for 3 years. The job allowed the further improvement of my language skills (English and German firstly), as well as my collaborative spirit (communication with all the sectors of the holiday park) and customer relations.



Italian Chamber of Commerce and Industry

• Australia
• International Trade and Development

• Trade Assistant & Events Desk

  • Nov 2016 - Mar 2017

  Full-time internship as trade assistant and events desk (updating client database; customers assistance; back office; support to the Secretary General in the planning of events). Full-time internship as trade assistant and events desk (updating client database; customers assistance; back office; support to the Secretary General in the planning of events).