Experience

Westcoast Limited

• United Kingdom
• IT Services and IT Consulting
• 500 - 600 Employee

• Surface Business Development Manager

  • Jan 2022 - Present

  Currently specialising in Microsoft Surface technology to deploy exceptional solutions for our customers across the industry. Key responsibilities at Westcoast include:- Developing strategic business plans focused on long-term growth- Sourcing new business opportunities by targeting new markets - Improving customer service quality and overall customer satisfaction - Negotiating new contracts with suppliers or customers on behalf of Westcoast- Collaborating with the managerial team to create a long-term company strategy Show less

• Surface Business Development Executive

  • Feb 2020 - Jan 2022

  Applied industry knowledge and client relationship skills to successfully elevate Westcoast’s offering to novel markets and new and existing clients. Key responsibilities:- Increased Westcoast’s influence by researching industry and business trends that identified new clients and markets- Deployed research insights to improve serving new and existing clients- Contacted potential clients to establish interest and pursue a future meeting - Prepared client presentations and collateral, including PowerPoint and sales displays- Conducted in-person meetings for new and existing clients- Negotiated customers’ business terms via phone, email, and in-person meetings- Trained and mentored members of the sales team- Attended networking opportunities Show less

• Sales Account Manager

  • Feb 2016 - Feb 2020

  Gained an in-depth insight into Westcoast’s customers, products, and services. Key responsibilities:- Acted as a key point of contact for all client concerns - Built strong client relationships that drove long-term partnerships - Maintained accurate client records and tracked contract updates and renewals- Developed strategic marketing plans while working with sales and internal teams - Increased upselling and cross-selling to clients through in-depth experience with Westcoast’s productsand services Show less