Experience

EMJ

• Capital Markets

• Credit Analyst

  • May 2017 - Present

  Responsible for monthly collection of $5M average sales per month to maintain low DSO.• Develop and maintain positive relationships with customers by communicatingoutstanding balances, reconciling accounts, and resolving discrepancies on customeraccounts.• Maintain customer accounts through Access to ensure informationkept up to date.• Demonstrated ability to effectively communicatewith AP personnel and team to resolve any disputes related to collection of past due invoices from customers.• Use Duns and Bradstreet credit management association reports to analyze customers’ credit history to adjust their customers’ credit lines accordingly.• Review and release pending customer orders in WIN system for accounts on credit hold pursuant to company guidelines.• Work closely with sales department to resolve invoices with discrepancies to get paid quickly.• Send out monthly statements and communicate to customers on missing invoices or discrepancies to be proactive.• Responsible for open new accounts and establish customer terms of payment.

• Inside Sales Representative

  • Apr 2011 - May 2017

  • Worked in a highly fast-paced sales environment for a leading metal distribution Fortune 500 company.• Was responsible for all sale transactions, including following up with suppliers, vendors, and customers.• Responsible for all sale contract by reviewing details of customer purchase orders to ensure material and pricing is correct prior to processing.• Increase sales and high profit margins with quarterly goals.• Team player with all internal communications within the company to provide good customer service to our clients on time sensitive issues.



Walgreens Pharmacy

• Canada
• Hospitality

• Executive Manager

  • Aug 2009 - Mar 2011

  • Manage pharmacy retail store.• Increase sales and control inventory on daily basis.• Oversee and maintain employee training for 15-20 staffs.• Resolve all customer service issue in-store • Manage pharmacy retail store.• Increase sales and control inventory on daily basis.• Oversee and maintain employee training for 15-20 staffs.• Resolve all customer service issue in-store