Business Development Manager

• May 2023 - Present

Social Media Curator

• May 2023 - Present

Regional Commercial Manager

• Aug 2022 - Apr 2023

Key successes -Established a solid remote connection with the team across three different locations in KSA -Successfully implemented with the team the workflow process on ERP, enabling us to have a real time and reliable data for analysis - Achieved sales growth for slow-moving products by adopting a new strategies and collaborating with experts which resulted in higher conversion rate -Followed up closely on: B2B agreements & offers to ensure maximum profitability with regards to competitors’prices, payment collection, pipeline management, leads nurturing, marketing activities Show less

Sales Management & Operations

• Jan 2018 - Jul 2022

Joined Fattal to share and increase my knowledge in dealing with B2B in all aspects. Whether by dealing with services shops, suppliers, distribution, IT & CV teams. Enthusiastically enjoyed fast pace environment ran by sales team,sales manager to head of division with high ethics & professionalism. Key successes - Redefined the fleet management strategy and maintenance; finding, dealing, and negotiating with current and prospect services shops - Optimized fleet operations without compromising the sales: less budget, same quality while keeping the operation rolling. Proactively addressing maintenance issues, managing tires and fuel consumption. Providing and updating a tracker by van and region - Reduced fleet expenses by 20 % in the second year - Provided yearly analysis to the fleet by comparing expenditures vs the same period of the previous year - Created and actioned the plan of gradually renewing the fleet, by selling old and buying new vehicles without affecting the sale process - Reduced spoilage & NTE in the CV warehouse by conducting monthly stock count and ensuring the freshness of our products - Reduced & managed liquidations; tackling the issues on the spot by coordinating directly with the salerep or stock rotation when needed - Reduced returns from the wholesalers: ensured continuous coordination of the sales team with the customers and delivery date procedure is followed, leading to minimize the cost of returns including shipment, handling in & out and picking cost - Managed the van branding - Implemented the on boarding process for new recruit's legal formalities and asset delivery - Handled, prepared and consolidated the Cashvan's incentive scheme - Supply chain management: reported complaints, expiries and cost of destruction to the supplier - Route to Market: RTM Audit using the GPS tracking system and coordination, ensured the high commitment of the team by distributing our products efficiently Show less

Operations Manager

• Nov 2015 - Jan 2018

Key successes- Promoted to zone manager by managing all branches activities (Jdeidet Ghazir /Kfarhbeb, Zouk Mosbeh, Haret Sakher)

Branch Manager

• Jun 2014 - Jul 2016

Key successes- Ensured acceptable gross profit, proper inventory management, store activities.- Achieved a greater sales increase over the previous year in sales- Planned and prepared work schedules and assigned employees to specific duties.- Ensure all reports, purchase, inventory and sales are accurate and timely available.- Managed the near to end expiry dates of the products.- Monitored store cleanliness, appearance and maintenance as per company policy.- Orders goods or prepares requisitions to replenish goods on hand.- Monitored and verified vendor activity in store.- Ensured all store employees are trained properly.- Coordinates sales promotion activities.- Supervised employees in sales, taking of inventories, reconciling cash.- Performed all shift duties as required. Show less

General Motors Sales Consultant

• Feb 2007 - Aug 2017

MIRA CARS ( Automotive Company) - Jounieh A sub-dealer for Impex the exclusive dealer for Cadillac Hummer Isuzu & Chevrolet. Key successes - Successfully increased sales, closing deals by building trust and rapport with clients. - Retained customers and guaranteeing high level of after sales customer service. - Followed up closely with the concerned department on shipping statuses and expedited orders. - Responding Promptly to general inquiries from members, staff, and clients via mail, e-mail and fax. - Increased my learning and knowledge by attending the General Motors seminars. Show less

Customer Service & Front-End manager

• Feb 2002 - May 2014

GAMCO S.A.R.L CALIPRIX – Jounieh • Joined GAMCO as a cashier (high level of commitment & responsibilities) in 2002, promoted in 2003 to head cashier ,in 2004 till present promoted to Front-End Manager. • Trained 6 new employees quarterly • Worked as a team member performing cashier duties, product assistance. Guaranteed positive customer experiences and resolved all customer complaints. GAMCO S.A.R.L CALIPRIX – Jounieh • Joined GAMCO as a cashier (high level of commitment & responsibilities) in 2002, promoted in 2003 to head cashier ,in 2004 till present promoted to Front-End Manager. • Trained 6 new employees quarterly • Worked as a team member performing cashier duties, product assistance. Guaranteed positive customer experiences and resolved all customer complaints.