Clara Arqué Castellà
Technical Front Office & Customer Service Assistant at Neuraxpharm- Claim this Profile
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Español Native or bilingual proficiency
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Catalán Native or bilingual proficiency
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Inglés Full professional proficiency
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Italiano Elementary proficiency
Topline Score
Bio
Experience
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Neuraxpharm
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Spain
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Pharmaceutical Manufacturing
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300 - 400 Employee
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Technical Front Office & Customer Service Assistant
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Jan 2022 - Present
- Product launches coordination for B2B and Intercompany clients: Coordination with the customer and involved departments (Planning, Logistics, Quality, Regulatory, Warehouse) to ensure the success of the launch. - Registration and Follow-up of Launch Orders: Registration of orders in the system (SAP), monitoring of delivery times and pre-payments, contact with transport agencies and exports management. - Create, elaborate and update in line with the clients the documentation required for any speciality (PPS, RCP, TA). - Registration and follow-up of quality complaints. - Provide PQR (Product Quality Review) and On-Going Stability reports requests. - Centralisation and communication of Regulatory Variations. - Synthesize key points of the License Supply Agreement (pricing, MOQ's, delivery lead time, payment terms, incoterms) and invoice the down-payments relevant to the signature of agreements. - Review of Quality Technical Agreements to establish the quality obligations of each of the parties involved in contract manufacturing. - Introduction and Maintenance of SAP Master data and Review of BOM (Bill of Materials).
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Farmàcia París 111
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Barcelona, Cataluña, España
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Substitute Pharmacist
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Aug 2021 - Nov 2021
- Active dispensing of prescription and OTC medication - Specialised in Dermo-cosmetic and Phytotherapy pharmacetucial advise - Purchasing and Inventory Management - Develop and conduct promotional actions (marketing materials, customer engagement, social media, events..) - Provide training to the staff about new brands/products, seasonal diseases, updated health guidelines, etc. - Active dispensing of prescription and OTC medication - Specialised in Dermo-cosmetic and Phytotherapy pharmacetucial advise - Purchasing and Inventory Management - Develop and conduct promotional actions (marketing materials, customer engagement, social media, events..) - Provide training to the staff about new brands/products, seasonal diseases, updated health guidelines, etc.
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Farmacia Costa Miralbell
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Barcelona, Cataluña, España
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Pharmacy Intern
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Jan 2021 - Jul 2021
- Reception, storage and dispensing of medicines - Manage of the Monitored dosage systems (MDS) service - Conduct Biochemical analysis of blood - Content creation for the pharmacy social networks: Instagram, Facebook and the weekly Vlog - Reception, storage and dispensing of medicines - Manage of the Monitored dosage systems (MDS) service - Conduct Biochemical analysis of blood - Content creation for the pharmacy social networks: Instagram, Facebook and the weekly Vlog
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Farmacia Riera Cardelús
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Gerona, Cataluña / Catalunya, España
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Auxiliar de farmacia
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Jun 2018 - Aug 2018
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Education
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Universitat de Barcelona
Bachelor of Pharmacy - BPharm, Farmacia -
Sapienza Università di Roma
Bachelor of Pharmacy - BPharm -
Escola de Música de Bellpuig
Professional Degree in Piano -
Maristes Montserrat Lleida