Claire Tinsley
Chief Operating Officer at OneTwo Home Loans- Claim this Profile
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Bio
Experience
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OneTwo
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Australia
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Financial Services
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1 - 100 Employee
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Chief Operating Officer
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Dec 2022 - Present
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ANZ
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Australia
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Banking
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700 & Above Employee
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Program Director Home Loan Momentum
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Jan 2022 - Jan 2023
This role was accountable for delivery of significant initiatives to improve the ANZ Home Loan portfolio’s momentum:• Focus on ensuring that capacity within the mortgage eco-system is improved and utilised• Driving results and ensuring conflicting priorities are identified, discussed and decisioned • Continued review of strategic priorities, to ensure that program is evolving• Highlight opportunities in changing methods of delivery and oversight – dynamic measurement, learning from decisions that we have made and reflecting critically to create further value and change Show less
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Head of Risk, Portfolio and Governance – Commercial & Private Banking
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Oct 2019 - Jan 2023
This role leads risk management across Commercial Bank with specific responsibility for:• Regulatory compliance including representing ANZ at Government inquiries and meetings with regulators• Risk appetite including business writing strategy, risk process optimisation and risk management framework• Monitoring key operating and compliance risks including remediation• Portfolio management, analysis and COVID 19 response• Representing Commercial Bank on senior risk management and leadership committees• Leading Commercial remediation • Commercial Credit coaches and Credit over view. Show less
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Risk Engagement Lead, Commercial
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Jul 2018 - Oct 2019
This role leads risk management across Commercial Bank with specific responsibility for:• Regulatory compliance including representing ANZ at Government inquiries and meetings with regulators• Risk appetite including business writing strategy, risk process optimisation and risk management framework• Monitoring key operating and compliance risks including remediation• Portfolio management and analysis• Representing Commercial Bank on senior risk management and leadership committees Show less
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Director Credit, Corporate & Institutional
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Jan 2016 - Jun 2018
Key responsibilities:• Credit decisions across diverse businesses including Institutional, Corporate and Emerging Corporate• Solutions for complex businesses including structuring debt and providing working capital solutions• Relationship management and portfolio insightsMy attitude in this role involves learning, understanding and customer focussed solutions
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Senior Manager - Enablement & Initiatives. Group Wholesale Credit
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Jan 2013 - Jan 2016
Key responsibilities:• Wholesale Credit process and policy• Design and delivery of Group Risk Appetite Framework• Global and Divisional change management• Regulatory experience analysing impacts to customers and ANZ• Diverse team management and stakeholder influencing• Board and Board Committee presentation• Designing and delivering appropriate solutionsMy attitude in this role involved large scale change across multiple stakeholders, leadership, influencing and communication Show less
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Credit Manager
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Jun 2011 - Jan 2013
Key responsibilities:• Specialised credit analysis and decisioning• Health (Pharmacy and Childcare), Supermarkets and Franchising• High transaction volumes and flexible coverage across multiple regions in AustraliaMy attitude in this role involved coaching and developing others together with strong portfolio expertise.
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Commercial Credit Development – Secondment
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Jul 2012 - Oct 2012
Key responsibilities:• Build successful offshore team• Work with multiple stakeholdersMy attitude in this role involved dealing with ambiguity and knowing when to change. When you have never done something before, assessing and knowing when to change becomes vitally important.
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Commercial Lending Products
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Nov 2010 - Jul 2011
Key responsibilities:• Improve financial performance of Commercial Bills through pricing for risk strategy• Key product liaison with Institutional Markets for development of Tailored Commercial Facility• Lead large team of pricing specialists
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Relationship Manager - Commercial
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Dec 2008 - Nov 2010
Key responsibilities:• Achieve risk adjusted income and volume targets• Retain client business• Pass credit inspection and maintain high audit ratings
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Assistant Manager - Commercial
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Nov 2006 - Nov 2008
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Education
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Monash University
Bachelor of Science (B.S.) -
Future Directors Institute
Board Kickstarter Program, Purposeful Leadership & Board Effectiveness -
Chief Executive Women (CEW)
CEW Leaders Program