Experience

Userdoc
• Australia
• Software Development
• 1 - 100 Employee
• Co-Founder

  • Sep 2022 - Present

Bond Software
• Australia
• Software Development
• 1 - 100 Employee
• Project Manager

  • Aug 2022 - Present


Portable

• United States
• Software Development
• 1 - 100 Employee

• Digital Producer (Acquisition handover)

  • Oct 2020 - Sep 2021

  Post company acquisition - oversaw the successful transition and integration of our business inoutput into Portable. * Managed the delivery of inoutput's existing software projects and clients to Portable * Trained Portable staff in our systems and processes * Supported our amazing technical team through the transition * Documented our systems and processes to finalise the business handover Post company acquisition - oversaw the successful transition and integration of our business inoutput into Portable. * Managed the delivery of inoutput's existing software projects and clients to Portable * Trained Portable staff in our systems and processes * Supported our amazing technical team through the transition * Documented our systems and processes to finalise the business handover



inoutput

• Australia
• Software Development

• Director & Digital Producer

  • Jul 2017 - Sep 2020

  I co-ran inoutput, a custom software development agency for 3 years, before we were acquired by Portable. Responsibilities - Digital Producer/Project Manager on all our projects - ensuring successful project delivery, and most importantly on budget and meeting timelines - Worked closely with a wide range of stakeholders such as CEO’s, CTO’s, PM’s, - Performed the quality assurance testing at inoutput, therefore was required to have a thorough understanding of every one of our project's features and requirements - General day to day ‘running a business’ activities such as HR, accounts and payroll Show less



Movember Foundation

• United States
• Civic and Social Organizations

• Community Engagement Manager

  • Aug 2015 - Jun 2017

  Responsibilities - Managing the operational aspects of the fundraising campaigns - Managing my operational support team members - Responsible for customer service in Australia, New Zealand, Hong Kong & Singapore through emails, inbound calls and LiveChat - Remittance and receipting function to ensure financial and regulatory compliance Achievements - Leading my team through a successful campaigns Responsibilities - Managing the operational aspects of the fundraising campaigns - Managing my operational support team members - Responsible for customer service in Australia, New Zealand, Hong Kong & Singapore through emails, inbound calls and LiveChat - Remittance and receipting function to ensure financial and regulatory compliance Achievements - Leading my team through a successful campaigns



PMI Corporation

• Australia
• Printing Services
• 1 - 100 Employee

• Production Coordinator

  • Nov 2013 - Jun 2015

  Responsibilities - Digital print production management - Customer engagement – liaising with clients, production manager, warehouse manager Achievements - Thorough knowledge of all aspects of digital print production Responsibilities - Digital print production management - Customer engagement – liaising with clients, production manager, warehouse manager Achievements - Thorough knowledge of all aspects of digital print production



Flightfox

• United States
• Travel Arrangements
• 1 - 100 Employee

• Community Engagement Manager

  • Aug 2012 - Jan 2013

  Responsibilities - Community Engagement - liaising with customers and flight experts - Social presence - facebook, twitter, instagram Achievements - Understanding of start-up business - Running successful crowd-sourced competitions Responsibilities - Community Engagement - liaising with customers and flight experts - Social presence - facebook, twitter, instagram Achievements - Understanding of start-up business - Running successful crowd-sourced competitions



Nood Furniture & Design

• Canada
• Retail
• 1 - 100 Employee

• Assistant Manager

  • Nov 2007 - Jun 2011

  Responsibilities - All aspects of day-to-day operations - Staff - recruitment, support, coordination and liaising Achievements - Understanding retail business - Opening new stores across Canada Responsibilities - All aspects of day-to-day operations - Staff - recruitment, support, coordination and liaising Achievements - Understanding retail business - Opening new stores across Canada



Schuberts Nursery

• United States
• Restaurants
• 1 - 100 Employee

• Assistant Manager

  • Jan 2002 - Aug 2007

  Responsibilities - Customer engagement - liaising with customers, landscapers and suppliers - Administration, bookkeeping, payroll and accounts Achievements - Understanding wholesale business Responsibilities - Customer engagement - liaising with customers, landscapers and suppliers - Administration, bookkeeping, payroll and accounts Achievements - Understanding wholesale business