Leadership Coach & Client Success

• Jan 2021 - Present

Our mission is to close the intersectional wage and leadership gap for BIPOC women and femmes through our leadership coaching and workshops. Our mission is to close the intersectional wage and leadership gap for BIPOC women and femmes through our leadership coaching and workshops.

Small Business Owner

• Jun 2018 - Dec 2019

Filipino Food Pop-up instagram @likhaeats -Planned and created pop-up events with local partners -Coordinated all front of house details including POS set-up and event design -Created social media content, marketing/PR strategies, and merchandise -Hired and trained events team Filipino Food Pop-up instagram @likhaeats -Planned and created pop-up events with local partners -Coordinated all front of house details including POS set-up and event design -Created social media content, marketing/PR strategies, and merchandise -Hired and trained events team

Account Manager

• May 2015 - May 2018

As an Account Manager we wore many hats and held KPIs for retention, product adoption, and business development. -Managed 400+ accommodation accounts in the Northern California Wine Country Region -Offered consultative support to partners to optimize commercial performance and execute my goals -Created and steered the Local Groups Team to target untapped opportunities -Coached new properties through the on-boarding process and to maximize tools on our platform -Trained Outbound Customer Service Team to talk to accounts about product rollouts -Held Customer Service agents accountable for performance in order to stay on pace of goal

Meeting & Event Manager

• Jan 2014 - Apr 2015

-Planned & executed all group rooms blocks and events as the go to client contact -Coordinated tasks with multiple Hotel Departments and external vendors -Held team accountable for general operational policies and standards -Held site tours for potential clients to envision their events -Planned & executed all group rooms blocks and events as the go to client contact -Coordinated tasks with multiple Hotel Departments and external vendors -Held team accountable for general operational policies and standards -Held site tours for potential clients to envision their events

Catering Sales Specialist

• Apr 2013 - Jan 2014

-Booked and planned catering events across all market segments -Maintained strong client relations and ensure that convention specifications are communicated -Booked $50,000 more in revenue than previous year -Booked and planned catering events across all market segments -Maintained strong client relations and ensure that convention specifications are communicated -Booked $50,000 more in revenue than previous year

Sales Coordinator

• May 2011 - Apr 2013

Welcome Agent

• Sep 2009 - May 2010

Administrative Assistant

• 2005 - 2008

Marketing Intern

• Jun 2007 - Aug 2007