Claire Cameron
Customer Success Manager at PetsApp- Claim this Profile
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Bio
Jo H.
I hired Claire at Plexi due to her extensive veterinary and corporate background, as well as her eagerness to learn more about Customer Success, which convinced me that she possessed all the qualities of a successful CSM. In the early days of her role as a CSM, Claire took it upon herself to become a certified Customer Success Manager and demonstrated an unwavering commitment to learning as much as possible. Claire's work ethic is commendable, and she is both dedicated and quick to adapt to the fast-paced environment of SaaS. Her excellent rapport with customers has proven invaluable in facilitating software implementation, and her veterinary background has proven to be an added asset. Claire is also a team player who provides constructive feedback to the product team, contributes to motivation, and helps drive continuous improvement. Claire, any organisation would be fortunate to have you on board, as you are hardworking, passionate, and genuinely committed to customer care. It was a pleasure working with you and having you as an integral part of the CS team.
Peter Renwick
Claire has made a huge contribution to our brilliant CS team over the last year in her role as CSM with Plexi. Claire is hard-working, dedicated and incredibly quick to learn and adapt to change in a fast-paced SaaS environment. She has a great rapport with customers and has been a massive help to them with implementation of our software, where her veterinary background has also proven to be a real bonus. Claire is also a team-player, feeding back internally to the product team in a positive way, helping to drive continuous improvement and contributing to motivation of the entire team. If you're looking for a talented, experienced CSM who you can trust to look after your customers and make a positive impact on your business, I can throughly recommend Claire to you - she will be an asset to your team.
Jo H.
I hired Claire at Plexi due to her extensive veterinary and corporate background, as well as her eagerness to learn more about Customer Success, which convinced me that she possessed all the qualities of a successful CSM. In the early days of her role as a CSM, Claire took it upon herself to become a certified Customer Success Manager and demonstrated an unwavering commitment to learning as much as possible. Claire's work ethic is commendable, and she is both dedicated and quick to adapt to the fast-paced environment of SaaS. Her excellent rapport with customers has proven invaluable in facilitating software implementation, and her veterinary background has proven to be an added asset. Claire is also a team player who provides constructive feedback to the product team, contributes to motivation, and helps drive continuous improvement. Claire, any organisation would be fortunate to have you on board, as you are hardworking, passionate, and genuinely committed to customer care. It was a pleasure working with you and having you as an integral part of the CS team.
Peter Renwick
Claire has made a huge contribution to our brilliant CS team over the last year in her role as CSM with Plexi. Claire is hard-working, dedicated and incredibly quick to learn and adapt to change in a fast-paced SaaS environment. She has a great rapport with customers and has been a massive help to them with implementation of our software, where her veterinary background has also proven to be a real bonus. Claire is also a team-player, feeding back internally to the product team in a positive way, helping to drive continuous improvement and contributing to motivation of the entire team. If you're looking for a talented, experienced CSM who you can trust to look after your customers and make a positive impact on your business, I can throughly recommend Claire to you - she will be an asset to your team.
Jo H.
I hired Claire at Plexi due to her extensive veterinary and corporate background, as well as her eagerness to learn more about Customer Success, which convinced me that she possessed all the qualities of a successful CSM. In the early days of her role as a CSM, Claire took it upon herself to become a certified Customer Success Manager and demonstrated an unwavering commitment to learning as much as possible. Claire's work ethic is commendable, and she is both dedicated and quick to adapt to the fast-paced environment of SaaS. Her excellent rapport with customers has proven invaluable in facilitating software implementation, and her veterinary background has proven to be an added asset. Claire is also a team player who provides constructive feedback to the product team, contributes to motivation, and helps drive continuous improvement. Claire, any organisation would be fortunate to have you on board, as you are hardworking, passionate, and genuinely committed to customer care. It was a pleasure working with you and having you as an integral part of the CS team.
Peter Renwick
Claire has made a huge contribution to our brilliant CS team over the last year in her role as CSM with Plexi. Claire is hard-working, dedicated and incredibly quick to learn and adapt to change in a fast-paced SaaS environment. She has a great rapport with customers and has been a massive help to them with implementation of our software, where her veterinary background has also proven to be a real bonus. Claire is also a team-player, feeding back internally to the product team in a positive way, helping to drive continuous improvement and contributing to motivation of the entire team. If you're looking for a talented, experienced CSM who you can trust to look after your customers and make a positive impact on your business, I can throughly recommend Claire to you - she will be an asset to your team.
Jo H.
I hired Claire at Plexi due to her extensive veterinary and corporate background, as well as her eagerness to learn more about Customer Success, which convinced me that she possessed all the qualities of a successful CSM. In the early days of her role as a CSM, Claire took it upon herself to become a certified Customer Success Manager and demonstrated an unwavering commitment to learning as much as possible. Claire's work ethic is commendable, and she is both dedicated and quick to adapt to the fast-paced environment of SaaS. Her excellent rapport with customers has proven invaluable in facilitating software implementation, and her veterinary background has proven to be an added asset. Claire is also a team player who provides constructive feedback to the product team, contributes to motivation, and helps drive continuous improvement. Claire, any organisation would be fortunate to have you on board, as you are hardworking, passionate, and genuinely committed to customer care. It was a pleasure working with you and having you as an integral part of the CS team.
Peter Renwick
Claire has made a huge contribution to our brilliant CS team over the last year in her role as CSM with Plexi. Claire is hard-working, dedicated and incredibly quick to learn and adapt to change in a fast-paced SaaS environment. She has a great rapport with customers and has been a massive help to them with implementation of our software, where her veterinary background has also proven to be a real bonus. Claire is also a team-player, feeding back internally to the product team in a positive way, helping to drive continuous improvement and contributing to motivation of the entire team. If you're looking for a talented, experienced CSM who you can trust to look after your customers and make a positive impact on your business, I can throughly recommend Claire to you - she will be an asset to your team.
Credentials
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Certified Customer Success Manager (CCSM) Level 1
SuccessHACKERJul, 2022- Nov, 2024 -
Registered Veterinary Nurse
Royal College of Veterinary Surgeons (RCVS)May, 2008- Nov, 2024
Experience
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PetsApp
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United Kingdom
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Software Development
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1 - 100 Employee
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Customer Success Manager
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Jun 2023 - Present
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Plexi
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United Kingdom
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Veterinary Services
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1 - 100 Employee
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Customer Success Manager
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Jun 2022 - May 2023
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CVS Group Plc
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United Kingdom
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Veterinary
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700 & Above Employee
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Operations Support Manager
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Jul 2021 - Jun 2022
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Technical Sales & Marketing Manager
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Jun 2020 - Jul 2021
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Technical Sales
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Feb 2019 - Jul 2020
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Vets for Pets
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United Kingdom
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Veterinary Services
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700 & Above Employee
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Head Veterinary Nurse
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Apr 2015 - Feb 2019
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Aurum Holdings
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United Kingdom
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Retail
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100 - 200 Employee
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Supervisor
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Sep 2013 - Apr 2015
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St Clair Veterinary Care
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Blyth, Northumberland, United Kingdom
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Head Veterinary Nurse
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Jul 2012 - Nov 2013
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Croft Referral Hospital
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Cramlington, Northumberland, United Kingdom
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Registered Veterinary Nurse
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Aug 2010 - Jul 2012
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SimplyCats
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Durham, United Kingdom
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Head Veterinary Nurse
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May 2009 - Sep 2010
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Education
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International Society of Feline Medicine
Certificate in Advanced Feline Nursing, ISFM CertFN -
Myerscough College
Veterinary Nursing, Veterinary Nursing -
Whitley Bay High School