Experience

Mortgage Assurance, Inc.

• United States
• Banking
• 1 - 100 Employee

• National Account Executive

  • Mar 2023 - Present

  Responsible for cold calling, contacting, and gaining approval for new mortgage brokers and bankers. Partner with brokers across the U.S. to close Conventional, Non-QM and Government loans. Provide sales management with timely production pipeline reports, projections, etc. Responsible for cold calling, contacting, and gaining approval for new mortgage brokers and bankers. Partner with brokers across the U.S. to close Conventional, Non-QM and Government loans. Provide sales management with timely production pipeline reports, projections, etc.



Mutual of Omaha Mortgage

• United States
• Financial Services
• 500 - 600 Employee

• Mortgage Loan Originator

  • Aug 2022 - Nov 2022

  Utilized Velocify CRM for management of new leads and Encompass for existing pipeline operations. High-volume outbound calls to leads who had submitted information online to become pre-approved in home search. Kept detailed records regarding approved, denied and received loan applications. Assessed financial means and desires of each client in order to set up appropriate mortgage packages. Utilized Velocify CRM for management of new leads and Encompass for existing pipeline operations. High-volume outbound calls to leads who had submitted information online to become pre-approved in home search. Kept detailed records regarding approved, denied and received loan applications. Assessed financial means and desires of each client in order to set up appropriate mortgage packages.



Carrington Mortgage Services, LLC

• United States
• Financial Services
• 700 & Above Employee

• Senior Loan Officer

  • Jan 2020 - Aug 2022

  Closed over $18 million in total volume for 2021. Maintained a large pipeline of refinance loans while offering Conventional, VA, and FHA loan products to existing Carrington clientele. Maximized retention efforts by making high-volume outbound calls daily, converting inbound calls to applications, and requesting referrals after loan closing. Closed over $18 million in total volume for 2021. Maintained a large pipeline of refinance loans while offering Conventional, VA, and FHA loan products to existing Carrington clientele. Maximized retention efforts by making high-volume outbound calls daily, converting inbound calls to applications, and requesting referrals after loan closing.



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Home Lending Advisor

  • Apr 2017 - May 2019

  Responsible for managing a large pipeline of refinance and home equity loans from date of application to closing. Seasoned in retention of clientele through inbound and outbound leads, as well as achieving high sales quotas in a fast-paced environment. Ensure highest quality of customer satisfaction through consistent communication with processing, underwriting, and closing departments. Responsible for managing a large pipeline of refinance and home equity loans from date of application to closing. Seasoned in retention of clientele through inbound and outbound leads, as well as achieving high sales quotas in a fast-paced environment. Ensure highest quality of customer satisfaction through consistent communication with processing, underwriting, and closing departments.



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Sales Specialist

  • Oct 2016 - Apr 2017

  Perform sales in quota-based environment for wireless, business, and electronics services. Conduct calls to warm market leads for additional traffic based on upgrade eligibility and promotions for additional phone lines. Responsible for opening and closing store operations, handling large sums of money, and retention of Verizon clientele. Perform sales in quota-based environment for wireless, business, and electronics services. Conduct calls to warm market leads for additional traffic based on upgrade eligibility and promotions for additional phone lines. Responsible for opening and closing store operations, handling large sums of money, and retention of Verizon clientele.



State Farm

• United States
• Insurance
• 700 & Above Employee

• Account Representative

  • Apr 2016 - Sep 2016

  Manage database of current clients with auto and homeowner’s insurance policies and help clients obtain highest coverage at lowest rate possible. Process requests for evidence of insurance certificates, additional interests on auto policies, and assist policyholders through the claims process. Responsible for managing high volume workload, handling State Farm billing accounts, and reviewing auto coverage and premiums. Manage database of current clients with auto and homeowner’s insurance policies and help clients obtain highest coverage at lowest rate possible. Process requests for evidence of insurance certificates, additional interests on auto policies, and assist policyholders through the claims process. Responsible for managing high volume workload, handling State Farm billing accounts, and reviewing auto coverage and premiums.



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Retail Sales Consultant

  • Jan 2016 - Mar 2016

  Perform sales in quota-based environment such as wireless services, DirecTV, Digital Life Home Solutions, U-Verse home phone & Internet, and accessories. Work with database that holds customer's accounts and seek to find the best customized solution that best fits their needs. Responsible for closing store operations, handling large sums of money, and establishing a clientele base. Perform sales in quota-based environment such as wireless services, DirecTV, Digital Life Home Solutions, U-Verse home phone & Internet, and accessories. Work with database that holds customer's accounts and seek to find the best customized solution that best fits their needs. Responsible for closing store operations, handling large sums of money, and establishing a clientele base.



United States Air Force

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Weather Forecaster

  • Jul 2011 - Nov 2015

  Performed daily weather briefs for multiple pilots. Responded to high volume of in-person briefs, phone calls, and radio calls for aircraft updates. Forecasted for the Northwestern United States for two years and the state of Colorado for one year. Protected approximately 40 billion dollars in military assets over a three-year span. Performed daily weather briefs for multiple pilots. Responded to high volume of in-person briefs, phone calls, and radio calls for aircraft updates. Forecasted for the Northwestern United States for two years and the state of Colorado for one year. Protected approximately 40 billion dollars in military assets over a three-year span.