Experience

DMOD

• Ireland
• Architecture and Planning
• 1 - 100 Employee

• Office Manager

  • Aug 2022 - Present

  Dublin, County Dublin, Ireland



Tilman Brewin Dolphin

• Operational Specialist

  • Mar 2017 - Aug 2022

  County Dublin, Ireland



Trinity College Dublin

• Ireland
• Higher Education
• 700 & Above Employee

• EA / Senior Administrator

  • Jul 2016 - Nov 2017

  Dublin, County Dublin, Ireland Provided administrative support to the various functions for the office of the COO, Dean of Students and Vice Provosts office on a temporary contract basis. Completed day to day diary management along with assisting with longer term objectives.



Dun & Bradstreet

• United States
• Information Services
• 700 & Above Employee

• EA to the CTO & CFO

  • May 2016 - Jul 2016

  Sandyford Contract position - supported the CTO and CFO and wider Technology Team at Dun&Bradstreet. Extensive diary management, travel organisation,management reporting and event/Town Hall setup.



Central Bank of Ireland

• Ireland
• Banking
• 700 & Above Employee

• Insurance Directorate

  • Jan 2016 - Apr 2016

  Spencer Dock, Dublin, Ireland Contract position - Completed various projects ranging from event management to IT service reports to office planning along with managing day to day workload.



MAWER INVESTMENT MANAGEMENT

• Canada
• Investment Management
• 100 - 200 Employee

• Office Management, Front of House

  • Oct 2013 - May 2015

  Calgary, Alberta, Canada Office Management, Front of House Provided advanced administrative support to the firm, Board,Portfolio Management Team and Equity Research Department within an ever changing financial environment.  This role included: o Providing an exceptional level of client service to Mawer clients at every interaction by meeting and greeting, inbound/outbound calling, providing information on Mawer Mutual Funds, compiling and mail out of prospective client packages. o Continually… Show more Office Management, Front of House Provided advanced administrative support to the firm, Board,Portfolio Management Team and Equity Research Department within an ever changing financial environment.  This role included: o Providing an exceptional level of client service to Mawer clients at every interaction by meeting and greeting, inbound/outbound calling, providing information on Mawer Mutual Funds, compiling and mail out of prospective client packages. o Continually improving investment cheque process ensuring client cheques were submitted for same day investment while maintaining an accurate filing system. Ensuring quarterly management fee cheques are received, correctly recorded and deposited into the Mawer Investment Management account while working closely with the Finance Team. o Organisation of client and staff events such as quarterly luncheons, Investment Information Events, booking staff travel and processing expenses, ordering of all office supplies and document archiving. Accurately recording employee vacation/sick days on the scheduler, liaising with HR and all employees. Show less



Independent News & Media, Newspread

• PA to the CEO, Company Secretary and Office Manager

  • May 2011 - May 2013

  Citywest Office Manager, Company Secretary and PA to the CEO Providing daily administrative support to the CEO and senior management team within a fast paced media environment which demands excellent organisational, technical and interpersonal skills.  This role required: o Business management for the CEO and senior executives providing timely reports and files for upcoming meetings. o Participating as a key member of the health and safety board ensuring that procedures and best… Show more Office Manager, Company Secretary and PA to the CEO Providing daily administrative support to the CEO and senior management team within a fast paced media environment which demands excellent organisational, technical and interpersonal skills.  This role required: o Business management for the CEO and senior executives providing timely reports and files for upcoming meetings. o Participating as a key member of the health and safety board ensuring that procedures and best practice are adhered to within the office and at regional depots. o Sole Human Resource liaison, supporting staff in relation to benefits, compensation, company policy queries and managing the new hire process and on boarding. o Meeting with facility managers, examining and negotiating vendor contracts to provide better business efficiencies. o Filing of annual accounts and returns to the CRO and Companies House on a bi-annual basis. o Managing end to end travel arrangements for the extended company ensuring that staff are aware of booking references, parking options, visa requirements etc.  In addition to my daily workload I maintained the company website, produced a weekly service report using SAP and provided further administrative support wherever possible. Show less



Goodbody Stockbrokers

• 1 - 100 Employee

• Middle Office Administrator

  • Mar 2006 - Mar 2011

  Ballsbridge, Dublin 4 Reporting to Middle Office Management, I operated as a key player within a team of 6 in the provision of Settlements services to Goodbody Private Clients, Allied Irish Bank Branch Share Dealing, Tilman Asset Management and the Goodbody Equities Department.  This role required me to: o Ensure that daily metrics, queries and emails were addressed promptly and accurately in line with Settlements Service Level Agreements and current Client Asset Regulations. o Understand and resolve… Show more Reporting to Middle Office Management, I operated as a key player within a team of 6 in the provision of Settlements services to Goodbody Private Clients, Allied Irish Bank Branch Share Dealing, Tilman Asset Management and the Goodbody Equities Department.  This role required me to: o Ensure that daily metrics, queries and emails were addressed promptly and accurately in line with Settlements Service Level Agreements and current Client Asset Regulations. o Understand and resolve any errors, issues or delays that arise during stock transfers and sales processing, ensuring that SLA agreements with outsourced companies were adhered to, thus providing significant savings for Goodbody Stockbrokers. o Liaise with internal teams and World Wide trading counterparties on a daily basis. o Provide root cause analysis and effective long-term solutions for any recurring issues.  In addition to my daily responsibilities I was often required to work on projects, presentations and business initiatives. I also provided training and production of procedure manuals for new employees and other departments. A particular training document that I produced significantly reduced query calling from other departments therefore providing time savings for the team.  My success in the role was largely based on my ability to develop good relations with our internal and external customers using my analytical and communications skills. Show less