Experience

Gifting Owl
• Australia
• Travel Arrangements
• 1 - 100 Employee
• Customer Success Specialist

  • Aug 2022 - Present

Prenetics
• Hong Kong
• Biotechnology Research
• 200 - 300 Employee
• Senior Site Manager for Prenetics Sky Studios

  • Nov 2020 - Aug 2022


Grasshopper Adventures

• Cambodia
• Travel Arrangements
• 1 - 100 Employee

• Country Manager For Grasshopper Adventures Cambodia

  • Jun 2019 - Jul 2020

• Leader In Training

  • May 2019 - Jul 2020



Bamboo™

• Thailand
• Travel Arrangements
• 1 - 100 Employee

• Customer Support Manager

  • Oct 2017 - Mar 2019

  - Successful management of a team up to 10 employees - Maintaining contact between different departments and ensuring effective communication between these teams. - Interviewing, accepting and training new coordinators - Ensuring the proper handling of feedback and complaints from customers - Building a strong base of returning customers - Ensuring that the team offers a high level of customer service and meets the brand standards for all bookings - Planning and organization for teams I manage - Making budgets and quotations for customers and partners - Preparing invoicing for partners Show less