Claire Wilson

Campus Coordinator & Renewal Student Consultant at IMM Graduate School
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Contact Information
us****@****om
(386) 825-5501
Location
Durban, KwaZulu-Natal, South Africa, ZA

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Experience

    • South Africa
    • Education Management
    • 100 - 200 Employee
    • Campus Coordinator & Renewal Student Consultant
      • Jan 2013 - Present

       Provide registration support for new and existing students.  Maintain all campus administration including, monitoring and following up of all payments, maintain student databases, reconcile lecturers’ monthly claims, handle all student correspondence and queries. Monitor outstanding debt and process all student accounts.  Monitor all campus facilities and maintain campus supplies.  Maintain relationships with students and lecturers.  Consult with all renewal students with recommendations on curriculum and programmes. Show less

    • South Africa
    • Fundraising
    • 1 - 100 Employee
    • Account Executive
      • Aug 2010 - Oct 2012

       Manage the accounts of non-profit organisations and serve as the primary liaison between agency staff, suppliers and Clients.  Develop and manage the production of direct mail campaigns suited to each organisations particular requirement and budget.  Formulate marketing strategies and study market trends and demographics.  Conduct list selection tests, database segment tests and seasonal timing tests and recommend strategies for future mail campaigns.  Build, maintain and retain corporate relationships.  Oversee monthly statistics and develop and produce campaigns from these results.  Manage multiple projects, tasks and deadlines, as well as manage the production of campaigns and oversee account billing.  Forecast organisations income for each specific campaign.  Analyse Clients income, expenditure and current trends to identify strategic growth plans and opportunities to maximize profitability.  Manage Clients databases. Show less

    • France
    • Chemical Manufacturing
    • 1 - 100 Employee
    • Marketing Assistant
      • Sep 2009 - Jul 2010

      Contract Position  Research local and international market opportunities as well as potential customers and competitors.  Maintain hard copy and electronic filing systems.  Create, execute and follow up marketing campaigns.  Research and develop content for written communication for special events, promotions and general marketing publications, flyers, brochures etc.  Create, monitor and maintain current information on company’s Intranet, including providing assistance to department managers to add, delete or edit information.  Generate and update multiple CRM databases.  Coordinate email marketing campaigns and monitor subscriber lists.  Generate and maintain company’s Websites and work with staff from other departments to develop and update content with Joomla and other Content Management Systems. Show less

    • South Africa
    • Security and Investigations
    • 100 - 200 Employee
    • Branch Supervisor
      • Apr 2004 - 2008

      Oversee and coordinate the duties and functions of the sales representatives, clerks, counter sales staff, delivery staff and cleaning staff. Plan, assign and direct work functions. Assist with interviewing and hiring of staff. Perform in-house training. Conduct performance appraisals and disciplinary actions. Train and motivate staff to ensure sales and customer service growth. Oversee all aspects of the administration conducted in the Branch including - Debtors control, Credit applications, Stock control, Cash sales, Petty Cash, Daily banking and stationery purchasing. Analyze and control expenditures of the Branch to conform to budgetary requirements. Budgetary and sales target management. Monitor internal sales and all sales related issues. Address customer complaints and resolve any problems. Communicate sales budgets and targets to the sales representatives. Monitor and action sales representatives set call cycles. Manage and achieve sales volumes. Achieve orders and sales via telesales. Preparation of sales quotations. Supervise the stock ordering process and stock forecasting. Administer slow moving, excess and redundant stock levels. Update and collate reports and documentation and distribute to the various Directors. Documentation control in line with ISO and Head Office requirements. Manage all travel and accommodation arrangements for Directors, managers and other staff members. Reconcile all travel expenses. Organize and co-ordinate all company functions in respect of catering, venue, decor and manage specific budget constraints. Arrange training and development requirements. Ensure that certification is received and that the training files are updated. Manage the Telephone Maintenance Program & Telephone System ISO Safety, Health and Environmental Representative ISO First Aider Show less

Education

  • IMM Graduate School
    Bachelors Degree, Business Administration in Marketing
    2003 - 2009
  • College of Modern Montessori
    Diploma, Education
    2001 - 2002

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