Claire Way
Managing Director at Spa Strategy- Claim this Profile
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Bio
Alexis Vincent
Claire was working as the spa manager on the same island as me the Hilton Maldives Resort & Spa in 2002, she demonstrated professionalism and integrity, especially in the way she handled individual guest requests and the way she led her team! Very clear, concise, a great communicator with fantastic work ethics, if you were in her team, you knew she would back you up all the way!!! She also helped me with some of my first business plans and she was a great sounding board for my out of the box ideas. A great business woman with solid experience. We have since then become very good friends and if I was in the SPA industry I would make sure she's part of my team and in the meantime I would happily recommend her to any in the SPA industry, she's an asset to any organization.
Alexis Vincent
Claire was working as the spa manager on the same island as me the Hilton Maldives Resort & Spa in 2002, she demonstrated professionalism and integrity, especially in the way she handled individual guest requests and the way she led her team! Very clear, concise, a great communicator with fantastic work ethics, if you were in her team, you knew she would back you up all the way!!! She also helped me with some of my first business plans and she was a great sounding board for my out of the box ideas. A great business woman with solid experience. We have since then become very good friends and if I was in the SPA industry I would make sure she's part of my team and in the meantime I would happily recommend her to any in the SPA industry, she's an asset to any organization.
Alexis Vincent
Claire was working as the spa manager on the same island as me the Hilton Maldives Resort & Spa in 2002, she demonstrated professionalism and integrity, especially in the way she handled individual guest requests and the way she led her team! Very clear, concise, a great communicator with fantastic work ethics, if you were in her team, you knew she would back you up all the way!!! She also helped me with some of my first business plans and she was a great sounding board for my out of the box ideas. A great business woman with solid experience. We have since then become very good friends and if I was in the SPA industry I would make sure she's part of my team and in the meantime I would happily recommend her to any in the SPA industry, she's an asset to any organization.
Alexis Vincent
Claire was working as the spa manager on the same island as me the Hilton Maldives Resort & Spa in 2002, she demonstrated professionalism and integrity, especially in the way she handled individual guest requests and the way she led her team! Very clear, concise, a great communicator with fantastic work ethics, if you were in her team, you knew she would back you up all the way!!! She also helped me with some of my first business plans and she was a great sounding board for my out of the box ideas. A great business woman with solid experience. We have since then become very good friends and if I was in the SPA industry I would make sure she's part of my team and in the meantime I would happily recommend her to any in the SPA industry, she's an asset to any organization.
Experience
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Spa Strategy
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United Kingdom
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Wellness and Fitness Services
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1 - 100 Employee
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Managing Director
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Jan 2016 - Present
SPA STRATEGY is a global spa and wellness company specialising in:• market research & feasibility• concept development• design & technical service• pre-opening support • business analysis & growth• brand development• ongoing management support.At Spa Strategy, we create wellness spas that realise your vision. Combining innovative concepts with a sustainable, operationally sound model and beautiful design, we ensure that your project delivers on profitability and guest satisfaction.What makes us differentOur objective is to build value in your brand. We bring together our cross-functional teams comprising experts in the fields of feasibility, design and operations, and work collaboratively through each phase of project development, drawing on our respective skillsets as appropriate. SPA STRATEGY clients select the combination of services that best suits their needs – large-scale or small, short-term or long. With no equipment or product line affiliation, we can also assure clients of our impartiality. All this allows SPA STRATEGY to devise a perfectly tailored spa and wellness programme, with just the right balance of creativity, objectivity and flexibility.Who we areFounded in 2002 on a quest to find the sweet spot between innovation, luxury and profitability, SPA STRATEGY has since developed into one of the most sought-after international consultancies in its field. Nurtured by industry visionaries Richard Dusseau and Elaine Fenard, the company’s success was founded on sound principles: building a deep understanding of client and guest, and always involving ‘the right people’. The core team they assembled works together to this day under the leadership of Claire Way: a consortium of talent committed to upholding a proud legacy.
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Director of Spa Developments & Operations
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Jul 2006 - Jan 2016
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Life Butler Ltd
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United Kingdom
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Hospitality
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Non Executive Director
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Jul 2015 - Jul 2020
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PER AQUUM Hotels & Resorts
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Hospitality
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Director of Spa Development
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2003 - 2006
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Chiva-Som International Health Resorts Co., Ltd.
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Thailand
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Wellness and Fitness Services
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100 - 200 Employee
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Spa Manager
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2001 - 2003
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Education
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2018 - 2019
Cornell University
Digital Marketing -
1989 - 1991
West Kent College
Community
