Claire Troyan
Group Sales Manager at Excursionist (American Excursionist / Canadian Ex- Claim this Profile
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English Professional working proficiency
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French Native or bilingual proficiency
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German Limited working proficiency
Topline Score
Bio
Experience
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Excursionist
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United States
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Leisure, Travel & Tourism
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1 - 100 Employee
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Group Sales Manager
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Oct 2018 - Present
Excursionist is the premiere luxury destination management company for the United States, Canada and the Caribbean, supporting some of the top travel brands in the world like Virtuoso, Traveller Made and American Express Platinum & Centurion Travel. We plan complex luxury incentive programs for discerning travelers looking for unique experiences and access to specialists and experts. We focus on delivering the highest level of customer service, expertise, safety and customization possible in the industry. Our mission is to empower luxury travelers – whether on a corporate retreat , an incentive or leisure group travel – to live out their diverse passions through exceptional, life-changing experiences that we design and deliver. Whether it is seeing a polar bear face-to-face in Manitoba, jamming with a jazz musician in New Orleans or meeting a cutting-edge contemporary artist in Los Angeles, we seek to leave a lasting impression on your clients of these exceptional destinations that are so close to our hearts.
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House of Travel of Miami
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United States
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Travel Arrangements
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1 - 100 Employee
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European Congress Manager
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Jul 2018 - Oct 2018
Global management of groups related to the pharmaceutical industry respecting the specific countries laws & regulations.
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Meetings & Incentives Specialist
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Jan 2015 - Oct 2018
Development of sales of luxury meetings & incentives groups in the US and the rest of the world. Increase of 50% of the volume in 3 years and maximization of the profit by 10% in 2017. Global management of these groups (training seminars, make up classes, rewards trip, holiday party, boards of director, corporate retreats, special events) including but not limited to event design, presentations to clients, contract negotiation, vendors search and negotiation, program planning & coordination and billing. Coordination of internal projects related to transient hotels contracts negotiation.
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Freelance Field Staff, Tour director, Team leader and Group Manager
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Jan 2014 - Dec 2014
On-call local coordinator for groups all sizes, from 10 to 300 attendees. Coordination of services and programs planned by DMC’s, making sure of the flawless execution of the programs. Free lance leisure groups project manager. On-call local coordinator for groups all sizes, from 10 to 300 attendees. Coordination of services and programs planned by DMC’s, making sure of the flawless execution of the programs. Free lance leisure groups project manager.
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Groups Manager, Marketing Manager & Accounting Supervisor
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Jul 2013 - Dec 2014
Leisure groups sales manager: created and developed the group revenue to generate ultimately 10 groups yearly each min 25% profitable. A to Z group management, all over the world, mid-size up to 70 people.Marketing manager: developed brand identity, communication schedule & support (printed and digital) with the CEO. Hiring, training and supervision of the accounting and travel agents Leisure groups sales manager: created and developed the group revenue to generate ultimately 10 groups yearly each min 25% profitable. A to Z group management, all over the world, mid-size up to 70 people.Marketing manager: developed brand identity, communication schedule & support (printed and digital) with the CEO. Hiring, training and supervision of the accounting and travel agents
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Groups Manager, Marketing Manager & Accounting Supervisor
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Nov 2010 - Mar 2012
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Novartis
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Switzerland
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Pharmaceutical Manufacturing
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700 & Above Employee
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Chargée de congres
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Mar 2005 - Jul 2009
Planning and execution of more than 60 yearly business travel groups related to travel of physicians to pharmaceutical congresses and domestic symposia in coordination with logistic agencies and in accordance with the internal & nationwide laws. Direct management of some programs, less than 500,000 EUR budgets and co-management for larger budgets. Planning and execution of more than 60 yearly business travel groups related to travel of physicians to pharmaceutical congresses and domestic symposia in coordination with logistic agencies and in accordance with the internal & nationwide laws. Direct management of some programs, less than 500,000 EUR budgets and co-management for larger budgets.
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Education
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Miami Dade College
Associate's Degree, Certified Tour Guide -
ISCOM
Associate's Degree, Communication & Marketing -
University of Nanterre, Paris X
Associate's Degree, Economics & German -
High School Charles Peguy, Paris XI
High School, Economics & Socials