Experience

Realm Retail & Leisure Asset Management
• United Kingdom
• Real Estate
• 1 - 100 Employee
• Leasing Manager

  • Aug 2016 - Present


Tommy Hilfiger and Calvin Klein

• Area Manager Concessions - North

  • Mar 2014 - Sep 2016

  - Overseeing TH and CKJ concessions across 24 locations in key Fenwicks and HOF doors, inclusive of TH Mens Sportswear , TH Mens Denim, TH Womens Sportswear, TH Girls Denim, TH Childrenswear and CKJ Mens. Combined turnover of £10million. - Continued management and development of 21 Concession Managers and overall responsibility for a team of around 120 Brand Associates. - Working closely with Area VM and management teams to ensure that brand projection is upheld at all times through creative and inspirational store layouts and impeccable presentation standards. - Provide motivational and focused leadership, ensuring team morale remains high with stores continually striving for excellence. - Drive teams to provide ‘Tommy Customer Experience’/’Calvin Customer Experience’ at every opportunity, through an educated and bespoke approach which sets the brand apart in a competitive multi-branded environment. - Building strong relationships with Host Store Management in order to maintain brand credibility and maximise key marketing opportunities. - Work in collaboration with the Buying and Merchandising team to identify key opportunities for category growth and investment in key lines to drive individual and regional performance. - Close analysis of regional payroll budget. - Providing Head of Concessions with weekly trade feedback and key focuses for the week ahead. - Regular analysis of commercial reports inc regional P&L, weekly store performance/bestsellers/category performance. Achievements - Top performing region YTD at +11% on LY. - Successfully implemented weekly bestseller and divisional reports across UK concessions business for TH and CK. - Achieved Top 5 results in the latest round of mystery shop programme. - Developed flagship Glasgow concession to include ‘Elevated Sportswear’ collection (only UK concession to stock range). - Introduced ‘Brand Specialist’ role into store structure to provide product expertise and management strength. Show less



Radley + Co Ltd

• Regional Brand Manager

  • Sep 2013 - Mar 2014

• National Brand Manager

  • Apr 2013 - Sep 2013

  - Lead the Regional Brand Manager team to achieve store targets across all House of Fraser Shop in Shop locations. - Implement the retail operational structure in all stores to ensure a luxury branded customer experience. - Liaise with key partners across merchandising, marketing, national accounts and House of Fraser head office teams to ensure optimum stock availability, strong brand presence and sales driving initiatives are achieved at store level. - Identify key opportunities within House of Fraser non staffed locations. Show less

• Regional Brand Manager

  • Oct 2010 - Apr 2013

  - Full management of House of Fraser Shop in Shop accounts and teams within the North region and supported management of House of Fraser non staffed locations.- Overseeing recruitment and training process for HOF team members and ensuring continued development and progression through performance review and management procedures.- Meeting and exceeding company targets.- Supporting HR with disciplinary and grievance procedures.



Debenhams

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Manager

  • Sep 2009 - Oct 2010

  - Full Management of Accessories department (£3.2m turnover) including; handbags, shoes, swimwear, jewellery and watches, occasion wear and overseeing Kurt Geiger, John Richard and Faith concessions. - Management and continued development of 35 team members. - Working to strict company policies and procedures, commercial guidelines and category targets. - Full Management of Accessories department (£3.2m turnover) including; handbags, shoes, swimwear, jewellery and watches, occasion wear and overseeing Kurt Geiger, John Richard and Faith concessions. - Management and continued development of 35 team members. - Working to strict company policies and procedures, commercial guidelines and category targets.


Select Property
• United Kingdom
• Real Estate
• 100 - 200 Employee
• Resale Administrator

  • 2008 - 2009