Claire Skudder

Director of People & Culture at Smart Freight Centre
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Contact Information
us****@****om
(386) 825-5501
Location
Netherlands, NL

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Teresa Spaventa

I had the pleasure to work with Claire during my last experience as European Marketing Manager at Hard Rock International. Claire is a successful senior sales & marketing professional, energetic and with a great knowledge of the Dutch market. She has always lead successfully her team, making sure that profits and objectives were met. She has been a great support as well in lots of national and international activities, from new store openings to international partnerships. If you're looking for someone to build long-term relationships with clients while boosting your company's profits, she is your woman!

Marc Carey

Claire is an incredibly talented sales and marketing professional. She is a passionate, self motivated individual with skills across a wide number of disciplines including but not limited to digital, social, events, PR, strategy, sales, incentives and direct marketing. Her personal and client handling skills are second to none. My time working with Claire was always a pleasure - she has a unique skill for writing and creating original and intelligent strategies as well as executing them. I worked with Claire on a wide number of projects from local events to high profile VIP launches to pan-European programmes. Claire manages big budgets and takes targets and goals set with a superb fearless approach. I look forward to and hope to be working with Claire again in the near future. She is a team player and also works extremely well on solo projects. I would love to have her as part of my team again.

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Experience

    • Netherlands
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Director of People & Culture
      • Aug 2023 - Present

      Smart Freight Centre (SFC) was established in 2013 as a global non-profit organization and aims to make the global freight sector more efficient and environmentally sustainable.SFC is dedicated to remove market barriers and leverage existing initiatives to catalyze the uptake of practical solutions throughout industry that improve fuel efficiency, reduce emissions and lower operating costs. SFC can play this role because it is a fit-for-purpose organization with secured funding, independent from industry or government, and has a global network across stakeholder groups. Show less

    • Human Resources Manager
      • Dec 2022 - Aug 2023

    • United Kingdom
    • Environmental Services
    • 100 - 200 Employee
    • Senior Operations Manager - HR, Finance, Governance, Office Management
      • Mar 2022 - Dec 2022
    • Human Resources Services
    • 100 - 200 Employee
    • Freelance Copywriter
      • Oct 2021 - Feb 2022

      Freelance Copywriter, translator, marketing and communications support. Freelance Copywriter, translator, marketing and communications support.

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Operations Manager KFP Total IT Solutions B.V.
      • May 2021 - Sep 2021

      An enthusiastic, positive and dedicated Operations Professional with over 20 years of experience. Offering a broad range of expertise across a variety of roles and business functions. Excellent management and organisational skills, an effective communicator at all levels within an organisation. A proven ability to manage teams and deliver results to hit the top line. We are retail. We specialise in providing in-store retail IT systems, services, solutions, project management & support platforms. With over 20 years of experience, we work with some of the biggest household brand names on the high street in fashion & hospitality sectors, building close working long-standing partnerships built on trust, expertise and a mindset to getting the job done. Our mission is simple – to provide our retail clients with truly integrated IT solutions that make a real difference to their business. We build long-standing relationships so that we can fundamentally understand the needs of our clients. What KFP offers is a perfect blend of experience, structure and a practical approach to enable us to deliver the service that all of our clients have come to expect – a professional service that gets the job done. Show less

    • Austria
    • Hospitality
    • Product & Commercial Manager
      • Nov 2018 - Jul 2021

      My roles as Product- and Commercial Manager in TSH is a very performance driven role with return on investment as a main driver. Maintaining all commercial activities and local marketing for all European locations from The Student Hotel, The Commons Restaurant and TSH Collab. More detailed responsibilities include: - Create and execute an online & offline marketing calendar that aligns with the demand opportunities throughout the year. - Maintaining a roadmap of rapid experimentation and testing to achieve learnings and ROI improvements and lowest relative costs. - Ensuring best-in-class content through our own channels to improve our on- and offline visibility. - Drive customer retention by creating guest experience focused journeys and maintaining CRM systems. - Leverage 3rd party relationships to create additional revenue streams. - Developing promotional strategies including “off-the-shelf” offers and promotions that are tailored for certain period, location, and products. - Be a key stakeholder within the products and align with all other teams of the business. - Manage marketing/advertising budgets from all products. - Setting up all commercial activities for new locations to ensure a good ramp up from the start. - Creating advertising strategies (SEA) and maintain website content (SEO). Show less

    • United States
    • Hospitality
    • 700 & Above Employee
    • Senior Sales and Marketing Manager
      • Jan 2015 - Nov 2018

      Responsible for leading Sales & Marketing department to achieve revenue goals. Group, Banquet and Event sales relative to Convention, Corporate, Tour & Travel, FIT & Social market segments. Developed local advertising and marketing plan including making of & managing budgets. Strategy also included philanthropic events, live music and overall sales supporting activities. Guest Referral, Concierge Program, Partnerships, FIT Programs, Merchandising & Online. Marketing all aspects of Hard Rock Cafe Amsterdam & Brand through events, PR, advertising, sales promotions, incentives, CRM, online marketing and creating new communication programs. Brand positioning and campaign strategy creation. Worldwide Management Trainer for new S&M Managers, Directors & Cafe General Managers. Developed online sales strategy to increase top-line sales for European Hard Rock Locations. Show less

    • Colombia
    • Restaurants
    • 1 - 100 Employee
    • Sales & Marketing Manager
      • Jan 2007 - Nov 2018

      Head of Sales & Marketing department of Hard Rock Cafe Amsterdam. Direct Cafe Sales & Marketing efforts to ensure that the business is financially successful and that it represents our brand identity. Developing and implementing innovative sales and marketing concepts to grow the business and increase sales. Consistently identify opportunities to increase Hard Rock Amsterdam’s event portfolio & venue offering to target new markets. Oversee all branding of Hard Rock Amsterdam, web development, online awareness & advertising, e -flyers, trade shows, social networking, print & online brochures. Manage and create yearly Marketing Budget, Executive Summary and Analysis Document. Manage Events in restaurant and oversee all aspects from beginning to end. Show less

    • Netherlands
    • Hospitality
    • 1 - 100 Employee
    • Financial Assistant / Human Resources / Restaurant Supervisor
      • 2003 - Jan 2007

      Responsible for monthly payroll of 100+ employees.Accounts payable/receivableAssisting with recruiting and setting up of open hire days.Maintaining employee files.Operations Supervisor, guest relations and over-seeing daily restaurant operations.Training of all new staff members on server team.

    • Supervisor
      • 1999 - 2003

      Training of all new staff members on server team.Writing schedules for a team of 60+ servers.Developing new incentive programmes for staff members.Main speaker at up-selling seminars.

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